I stayed at this hotel in early December as part of a conference group. My room was robbed while I was at the conference - thankfully, I had my laptop and valuables with me. I reported the incident to security, and they simply wouldn't follow up. No report to the police, no internal investigation with the cleaning staff (there was no sign of forced entry into the room). They did offer me a mobile phone charger to replace the one that had been stolen, but even that came from some box of mobile phone chargers that people had left behind in their rooms, which seemed odd - I thought the reason for keeping them was to return them to their rightful owners.
I've been to Florida dozens of time, but this level of indifference set a new high watermark even by Floridian standards.
So, be warned - don't leave anything in your room.
Also be warned that you'll be charged a hefty "spa fee" regardless of whether you use the spa.
- Also Known As:
- Miami Beach Hotel Miami Beach
- Miami Beach Resort Spa
- Miami Beach Hotel
- Miami Beach Resort & Spa
- Miami Beach Resort
- Official Description (provided by the hotel):
- Modern high rise oceanfront resort on a private beach, 12 miles from airport. Minutes from South Beach, on trendy Collins Avenue. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, BookIt.com, Priceline, Amex, Orbitz, Tingo, Otel, getaroom.com and Venere so you can book your Miami Beach Resort and Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.