The stay was fine. I was there for a day on business. The gym was decent. The room had a full kitchen, its ashame I was not there longer to take advantage of it. Since this area is well out of the way from airport or south beach I did not expect a valet charge - $25. There is also a spa fee (hidden charge) - $15 or $20

I was very disappointed with our stay here...maintence was in the middle of a repair in our room when we walked in it. Room service screwed up our order and the kitchen was closed. Had to wear these dumb wrist band to go to the pool. The gift shop was closed everytime we went, I could go on and on.

a wonderful experience in our 4 day stay. starting with the warm and friendly front desk staff, including rachel, abdel, and moria, who were available to meet all our requests and needs,and on to every member of the staff, all of whom were wonderful, and helpful in every way.
the hotel is a classic facility, in the heart of collins ave.. close to the south beach area,and
the aventura shopping mall (both reachable by car or city bus in less than 30 minutes)... the
staff is multi-lingual, and the caliber of clientele is fine and respectful patrons.
Rachel is one of the lead agents at the front desk, and was very accomodating to us, as were
the rest of the staff, throughout our entre stay..