We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great Location” 3 of 5 stars
Review of Greenview Hotel

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Greenview Hotel to your Saves list
Greenview Hotel
3.0 of 5 Hotel   |   1671 Washington Ave, Miami Beach, FL 33139 (City Center)   |  
Hotel amenities
Ranked #170 of 206 Hotels in Miami Beach
Lexington
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great Location”
3 of 5 stars Reviewed October 20, 2013

The hotel was located very close to shopping, food, and the beach. It needs some updating like central air because our air conditioner leaked all over the floor and under our bed. I also wasn't excited to find hair on the shower walls. They need to clean better and mop the floors more than what they do. Some of the staff was very friendly. My main concern was bed bugs and I did not see any. So all in all it was an ok stay.

  • Stayed October 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREEN1671, Guest Relations Manager at Greenview Hotel, responded to this review, November 23, 2013
Dear Guest,

Thank you for taking the time to complete this review and for all the positives you mentioned. I do apologize for the experience you went through with the hair in the shower wall, this is an extremely rare occurrence and we do take necessary steps to ensure that this does not happen again. Whenever you are ready to come back please free to reach out to me directly, I would be more happy to personally handle your reservation. You can reach me at info@greenviewhotel.com. I am looking forward to hearing from you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

500 reviews from our community

Traveler rating
    94
    167
    113
    69
    57
See reviews for
98
180
33
41
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
New York City, New York
1 review
4 of 5 stars Reviewed October 13, 2013

I liked this hotel! The location is very convenient and we enjoyed the clean environment. The staff was very professional and friendly at all times. I would like to especially mention Micaela, who guided me and my friends to the best restaurants and attractions around. I felt at home.

  • Stayed September 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREEN1671, Guest Relations Manager at Greenview Hotel, responded to this review, November 23, 2013
Dear Guest,

Thank you for such an encouraging review. It is always pleasing to read reviews like this and that you had wonderful experiences with us. I will be sure to forward your kind and motivating words to our front desk staff specially to Micaela. Whenever you are ready to come back please free to reach out to me directly, I would be more happy to personally handle your reservation. You can reach me at info@greenviewhotel.com. I am looking forward to hearing from you.

All the best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
1 review
5 of 5 stars Reviewed October 9, 2013

I'm not used to write reviews, but always there is a first time... my personal experience in this boutique Hotel was as a business trip, very quick check in and there was a long line, thanks to MICAELA B. she was very professional in every aspect, I recommend to ask her about the restaurant and staff to do in South Beach, I didn't have much time to spend to visit the attractions, but once again thanks to the charming and well trained receptionist MICAELA B. she recommended to go Ocean Drive my last night and it was a very good choice. Housekeeping was very cordial and detailed, Im one of those person that I personally like a fresh and clean room, I want to thank for this to Elsa and Nelly.

I had an issue with my reservation was charged twice, it was late at night , Micaela B. was there and she didn't have the authorization to make a reimbursement and I was kind of angry, cause i know how small hotel works, they always tell you to come in the morning to speak with a manager or someone in charge, and I thought i cant cause I have a convention very early, but i was surprised when she contact the manager Paola and she over the phone was giving intructions to make the reimbursement, that is what i called great customer service.

PROS:
1. Only "ONE" block from convention center.
2. GREAT SERVICE, Thanks to Micaela B. and Alejandro F.
3. Walking distance from everything, not need of car.

CONS:
1. Poor breakfast.
2.Small elevator, its like one person can fit only.
3. Lobby bathroom need improvement.

I highly recommend this hotel.....

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREEN1671, Guest Relations Manager at Greenview Hotel, responded to this review, November 23, 2013
Dear Guest,

Thank you for you for staying with us again and for taking the time to fill out such a kind review. I am happy to hear you enjoyed the staff and your experience with us. Please feel free to contact to me at info@greenviewhotel.com whenever you are looking to return, I would be happy to help you with your next and future stays.

Warm regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grand Rapids, MI , United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 4, 2013

We stayed at this Hotel on our Trip to Florida, and We just Loved it !!!
I highly recommend this Hotel to everyone, very clean, they are Friendly, Nice, Good Location.............it's so Nice !!! = )
Thank You do much

WE Look forward for our next vacations

Valerie, Grand Rapids, MI

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREEN1671, Guest Relations Manager at Greenview Hotel, responded to this review, November 23, 2013
Dear Valerie,

Thank you for taking the time to relay your most recent experience at Greenview Hotel, your feedback is greatly appreciated. It brings me great joy to know that you had such a good time at the hotel and that the service was outstanding. We look forward to welcoming you back to the hotel in the near future.
Best Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 3, 2013

When searching out the perfect place to stay in south florida, a friend had recommended that it is easier to maneuver thru South Beach if you stay near Lincoln Rd. I was doing business at the Miami Beach Convention center so I found the Greenview Hotel. It's right across the street from the Convention Center. A cool covered parking garage around the corner kept my car out of the blistering heat.When I need ed to go into the heart of South Beach there was always a taxi nearby to take me, that is the ONLY way to go. I didn't have to worry about parking near the clubs or driving after I had a few. The Greenview Hotel staff was pleasant from the time I walked in. Every morning fresh hot coffee and continental breakfast is waiting downstairs. I found the in-room safe (with changeable combination) very convenient. The room included very clean linens and bathroom. They even provided a blow dryer. Most of all it was cool a/c, wind down with the Big Screen TV and remarkably insulated and QUIET.

Room Tip: All rooms are great. If you have special needs ask for a room near the elevator.
See more room tips
  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GREEN1671, Guest Relations Manager at Greenview Hotel, responded to this review, November 23, 2013
Dear Majicroy,
Thank you very much for the excellent review! It was a pleasure to have you and I couldn't be happier that you had a great time. It sounds like you experienced the best that we have to offer here. We'll look forward to having you back as soon as possible!

All The Best,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 2, 2013

This is my first that I write a bad review in Tripadvisor. I usually like to use the reviews to celebrate the effort, quality and great service of the places I visit. I go to Miami twice a year and have stayed several times at Greenview. I liked the location and the simplicity of the place. But despite of being frequent guest we were very rudely awaken at 10:00 am after a late night to let us know that we will be automatically charge $50 if we were not checked out by 11:00. We asked if we could have a couple of have a couple of hours since checking was not until 3:00 and were very rudely denied. The receptionist Micaela B was unprofessional and almost violent. It is just a pity that a place like this do not have the professional staff to treat clients as guest. If there is one thing any hotel can afford is good manners. It is a pity that for 50 dollars the lost good clients!

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
107 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
1 of 5 stars Reviewed August 23, 2013

This was the worst hotel experience I have ever had.

After seeing some of the bad reviews posted on here, we were a bit hesitant to stay at the Greenview, but I attributed the poor reviews to customers having never stayed in a boutique hotel before. I have stayed in boutique hotels all around the world, so I know that they shouldn't really be compared with big hotel chains.

That being said, the management comments on here are blaming a lot of their issues on "boutique" status which is a shame because it might deter customers from staying at LEGITIMATE boutique hotels in the future.

Now for our experience:

We arrived with friends having prebooked 2 rooms with king size beds. They told us that these rooms were not available, that all they had were rooms with two double beds. We showed our receipt that clearly stated we booked rooms with kings, but they said all rooms were taken except for these two. So we went to look at them.

Upon walking into 116, the smell of bleach would almost choke you out. It was so awful that we couldn't even stay in the room to look around. Not sure what happened here before we got there, but it must have been bad. 114 was an okay room, but the AC made a ton of noise...like wake-you-up-in-the-middle-of-the-night-every-time-it-starts noise (which it did). I can sleep through sirens outside my window, garbage trucks working next door and parties on the floor above me...but this AC was louder than all of those.

We went back to the front desk and asked to speak to the manager. They gave us an email address. We asked for a phone number, but they said all they were allowed to give was an email address and that they had already emailed about the situation. Obviously, an email address in our hands now wouldn't solve the situation.

One of the ladies then decided that she had an open room with a king size bed... She took us upstairs to look at it and as she was unlocking it, she heard people inside and said, "Oh, they must have put people in here." If she even thought this was available, why was this room not offered to us in the first place?

Back downstairs, once they insisted that there was no way to speak to management at this point, we cancelled the rest of our stay here but kept the original night as there was nowhere else to go at this point. We all squeezed into the two double beds in the non bleach room and woke up every couple hours to the screaming air conditioner.

Checking out the next morning, the lady asked why we canceled our stay. When we were telling her, she said, "Oh no, they tried to put you in 116?" That's always a good sign.

If you don't listen to my review and choose to stay here anyway:
1. Don't be surprised if they put you with two doubles when your receipt says one king size bed.
2. Don't be surprised if you can't sleep due to breathing in too much bleach
3. Don't be surprised if the noise from your AC wakes you up every 2 hours
4. Don't be surprised if the management really doesn't care and refuses to do anything about it
5. Don't be surprised if you're cancelling your stay and checking out the next morning

  • Stayed August 2013, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Price Your Stay
Hotels you might also like...

Been to Greenview Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Greenview Hotel

Address: 1671 Washington Ave, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Airport Transportation
Hotel Style:
Ranked #170 of 206 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Greenview Hotel 3*
Number of rooms: 45
Official Description (provided by the hotel):
The charming and pristinely-preserved art deco design of this cozy boutique hotel is just one of the many reasons vacationers choose to stay at the Greenview Hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Expedia, Booking.com, Travelocity, Cheap Tickets, HotelTravel.com, Priceline, Odigeo and getaroom.com so you can book your Greenview Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Greenview Hotel Miami

Owners: What's your side of the story?

If you own or manage Greenview Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.