I'm not used to write reviews, but always there is a first time... my personal experience in this boutique Hotel was as a business trip, very quick check in and there was a long line, thanks to MICAELA B. she was very professional in every aspect, I recommend to ask her about the restaurant and staff to do in South Beach, I didn't have much time to spend to visit the attractions, but once again thanks to the charming and well trained receptionist MICAELA B. she recommended to go Ocean Drive my last night and it was a very good choice. Housekeeping was very cordial and detailed, Im one of those person that I personally like a fresh and clean room, I want to thank for this to Elsa and Nelly.
I had an issue with my reservation was charged twice, it was late at night , Micaela B. was there and she didn't have the authorization to make a reimbursement and I was kind of angry, cause i know how small hotel works, they always tell you to come in the morning to speak with a manager or someone in charge, and I thought i cant cause I have a convention very early, but i was surprised when she contact the manager Paola and she over the phone was giving intructions to make the reimbursement, that is what i called great customer service.
1. Only "ONE" block from convention center.
2. GREAT SERVICE, Thanks to Micaela B. and Alejandro F.
3. Walking distance from everything, not need of car.
1. Poor breakfast.
2.Small elevator, its like one person can fit only.
3. Lobby bathroom need improvement.
I highly recommend this hotel.....
- Official Description (provided by the hotel):
- The charming and pristinely-preserved art deco design of this cozy boutique hotel is just one of the many reasons vacationers choose to stay at the Greenview Hotel. ... more less
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- Also Known As:
- Greenview Hotel Miami