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“Wonderful treat -- Club Floor is a deal” 5 of 5 stars
Review of The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
4.5 of 5 Hotel   |   1 Lincoln Road, Miami Beach, FL 33139 (City Center)   |  
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Hotel amenities
Special Offer
Complimentary Breakfast
Ranked #31 of 200 hotels in Miami Beach
Hingham, MA
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Wonderful treat -- Club Floor is a deal”
5 of 5 stars Reviewed November 29, 2012

Just returned for a fun and relaxing 4 days at this great hotel. Great pool and beach service and absoutlely ideal location. If you can, get a room on the Club Floor -- delicous breakfast, lunch and snacks all day and into the evening. Wine and champagne included. LOVED it. Will be back.

Room Tip: Higher floors are nice and quiet
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
45 reviews 45 reviews
45 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed November 29, 2012

Can't say enough good things. Got a decent AAA rate and was upgraded to a Junior Suite. Beautiful room and hotel. Stellar service. Would stay again in a heartbeat. Nice gym. Beautiful lobby. Great location on Lincoln Road-can walk to everything.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 22, 2012

Outstanding client service since you are received at the front door. Staff remembers your name and treat you like a prince. Pool, Beach Facilities, Lounge, Beach Bar, and rooms outstanding. You feel like a king in your entire stay. If you would like to be loved take your loveone to this Hotel. You will not regret it. My only comment is you should not charge separately for wi-fi in this type of Hotel, include it in the rate and have guest free access.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed November 22, 2012

This was my 4th time back to the Ritz Carlton and for sure my last. Obviously, the last 3 visits were ok but no more! The best thing about this hotel is the location. It is ideally situated if you want the vibe of South Beach. The rooms were just renovated I am told. They look like "IKEA" on steroids! UGLY! UGLY! UGLY! I felt as though I was in a hospital........ stark walls, plastic furniture, etc. The mattress was HORRIBLE for a recently renovated room. The carpet was dirty and stained. We were there for a Friday and Saturday night. Both nights we were disturbed by the noise next door. OK.... I get it! I was in SoBe! But at 2:00 am I want to sleep and the hotel wasn't the least bit interested in trying to get the hotel to abide by the noise ordinance in MiamiBeach. Which I believe is 12:00 midnight. We did complain after 2 nights of no sleep. The hotel said sorry. They should have made some type of compensation.
The lobby of the hotel looks great at night..... but in the daytime it is OLD and TIRED!!! Furniture needs replacing, etc.
There are so many hotels in Miami...... this should be your last stop.
We are frequent travelers but were extremely disappointed with Ritz.
If you want a luxury hotel........ this is NOT it! Go somewhere else!

  • Stayed November 2012, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
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Montenegro, RS - Brasil
Contributor
18 reviews 18 reviews
Reviews in 4 cities Reviews in 4 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed November 21, 2012

My first time at a Ritz. They know what they're doing. No complaints to do. From the beach, pool and room service not a word the say. Everything was amazing. Of course it's pricy, but it worth all of it. We were granted with early check-in and they manage perfectly our needs for the other 7 days staying there. Someday, if possible would return for sure. And certainly will try other Ritz hotel's around the world. Another excelent thing about Ritz South Beach it is it's location. Almost the heart of lincoln open mall. A perfect spot.

Room Tip: try an upgrade when checking in, the rooms with balcony to the pool are fantastic, very nice view
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NJ
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed November 16, 2012

This Ritz is a very nice hotel right on the beach and so close to the Lincoln Road with its multitude of dining options. I really liked that they do not charge a resort fee and still provide towels and beach loungers for free to their guests. Beach area is managed really well with great setup, drinks and food delivery right to your spot. Similarly, pool area is really good, with plenty of towels and loungers. Pool is nice and warm.
Rooms are quite spacious and bathrooms are quite modern and nice. They also provide apples to their guests which is a nice touch - I always feel I don't have enough fruit when I travel.
Now for the negatives: 1) if you do not get oceanfront view room, the road noise from A1A (Collins Ave) becomes a bit intrusive even on the 9th floor, but still it didn't prevent me from a good night's sleep. 2) Pillows - small and skinny - really uncomfortable. I have to say this was the biggest negative and a place like the Ritz should be able to afford better pillows.

Room Tip: Ocean facing rooms are a huge plus to avoid road noise.
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale, Arizona
Top Contributor
117 reviews 117 reviews
52 hotel reviews
Reviews in 59 cities Reviews in 59 cities
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed November 12, 2012

I was prepared to be wowed given the price of the room. From the moment the taxi pulled up to the moment I had to wait for a toothbrush and paste to be sent up to the room after multiple requests....I'm sorry to say other hotel chains are doing a better job in the customer service category. Where are the "ladies and gentlemen serving ladies and gentlemen?" - isn't that the Ritz mantra? Yes the bedding, towels and quality of room furniture are indeed wonderful - first rate. And the location of this hotel is convenient. But the little touches - front desk staff was scattered, unorganized, overstaffed bell stand, a series of steps to walk up on the way to the elevators (pretty bad when you're checking in at midnight with a suitcase). And no coffee maker.....huh. Disappointing because I have a lovely balcony.

Room Tip: Rooms are generally noisy despite the thick walls. I was there when a convention was in town so tha...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Family Hotel in Miami Beach
#13 Spa Hotel in Miami Beach
#18 Luxury Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#23 On the Beach Hotel in Miami Beach
#27 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton

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