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“Best on SB!!!” 5 of 5 stars
Review of The Ritz-Carlton, South Beach

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The Ritz-Carlton, South Beach
4.5 of 5 Hotel   |   1 Lincoln Road, Miami Beach, FL 33139 (City Center)   |  
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Special Offer
Complimentary Breakfast
Ranked #37 of 201 Hotels in Miami Beach
1 review
1 helpful vote 1 helpful vote
“Best on SB!!!”
5 of 5 stars Reviewed May 19, 2011 via mobile

I'm writing this review as I'm seating on my balcony listing to the ocean waves breaking onto shore. I read many of the reviews posted and was somewhat skeptical staying here, like other I have stayed in many 5 diamond properties and I'm very picky , my main concern was service and everyone here was what you expect from a Ritzcarlton, from the doorman to housekeeping, and management in between has gone above and beyond to make our stay incredible! Now to all these people who are complaining about noise on south beach shouldn't stay in SB! To the couple complaining about homeless people bathing on a public boardwalk, the hotel has no control of homeless its the city of Miami you should be complaining and shame on you that's sad more then anything. I have stayed at FB, Delano, shore club, and visited friends staying at the Setai and the Ritzcarlton beats them all hands down on service the staff is the best on SB. Rooms great! Food and drinks, great and it's relatively quite for SB. Club level is the way to go if you have the extra $$$ but still excellent properties. A must if staying on SB

  • Stayed May 2011
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,423 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (239)
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English first
Halifax, Canada
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 12, 2011

Me and my wife travel and have stayed at many luxury hotels around the world, some were even Ritz Carleton. The owners of the Ritz-Carlton brand should be ashamed of them selfs for marketing this outdated, poorly staffed, rooming house a "Ritz" Carlton property. We were charged $900/night to get up every morning and watch the street people washing there underwear out at the beach shower. As we walked to the beach you had to step over the garbage and yes. the used needle, to get to what can only be discribed as a NO service beach area. I had not been to the South Beach area in almost 10 years and I hope I never go back again, let the steet people and gangsters have it!!

  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saint Louis, Missouri
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed April 30, 2011

All i can say is good location. That's it. Every meal in the hotel was average to below average. Service very slow, requests never honored, including the basics like how you want your beef cooked. The worst? Leaving a room that is ocean front with balcony (read very expensive) before 9 am and returning after 4 and still no housekeeping service. Yup...no fresh towels for showers, no sense of calm or order as you want to clean up and get ready for dinner. Service on beach really bad too. This hotel does not deserve even 3 stars.

  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, United Kingdom
Top Contributor
53 reviews 53 reviews
23 hotel reviews
Reviews in 31 cities Reviews in 31 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed April 26, 2011

the hotel is great from the moment you get to the front doors to the day you leave, staff are brilliant especially the bar staff who are always up for a laugh if you are on your own.
the gym and pool are brilliant the only downside would be the cost of internet use in the rooms, which i feel should be part of the room price! the resturant isnt up to the standard you would expect from a hotel of this quality either.
9/10
see you again in may 2011!

Room Tip: reserve a lounger before breakfast!
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  • Stayed May 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisbon, Portugal
Top Contributor
64 reviews 64 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 23, 2011

The location of this hotel is exceptional. Service is what you expect from a Ritz-carlton altough a litlle bit overpriced. The things that were less than perfect were two : 1. At arrival our rooms were in opposite sides of the pool. We did not ask for connecting rooms because our teens are big now but we do not expect to stay so apart.
2. At the last day they close the pool withou notice for some phtos or film shooting. That was quite disappointing.
You know first and last impressions last longer.

  • Stayed April 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Copthorne, United Kingdom
Top Contributor
63 reviews 63 reviews
25 hotel reviews
Reviews in 44 cities Reviews in 44 cities
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed April 21, 2011

Just back from a 4 day work trip and difficult to fault this hotel. Right on South Beach with a great pool for those who don't want sand.

Service was excellent from the moment we arrived - personally escorted to my room with luggage brought up separately soon after through to being pampered by the pool and great service in the bar and restaurant.

Not cheap but what do you expect in a hotel of this quality and we were on expenses anyway.

Rooms excellent - very spacious and comfortable.

Location is excellent with great shops and restaurants nearby. I would certainly go back.

  • Stayed April 2011, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Knoxville, Tennessee
Top Contributor
134 reviews 134 reviews
40 hotel reviews
Reviews in 44 cities Reviews in 44 cities
69 helpful votes 69 helpful votes
5 of 5 stars Reviewed April 19, 2011

My husband and I were here for a week long convention several years ago. From the moment that we were escroted through a private entry to the moment that we entered our room...we knew that this would be a great week. This Ritz was very different from all of the others that I've been to around the U.S. with it's sleek, chic design and feel. The contemporary decor was beautiful. The room was well appointed with a full ocean view and balcony on the club level floor.
The restaurants were wonderful and I really enjoyed the spa and several services done on a couple of different days. I had my hair done at the salon several nights and was pleased.
The beach was clean and beach service was prompt.
The pool area was lively with plenty of chairs to lounge.
The location was in walking distance to fun shopping and other dining options.

  • Stayed October 2010, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Ritz-Carlton, South Beach

Address: 1 Lincoln Road, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Family Hotel in Miami Beach
#16 Spa Hotel in Miami Beach
#22 Luxury Hotel in Miami Beach
#27 Romantic Hotel in Miami Beach
#28 On the Beach Hotel in Miami Beach
#30 Business Hotel in Miami Beach
#37 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Ritz-Carlton, South Beach 4.5*
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Also Known As:
Ritz-Carlton South Beach Hotel Miami Beach
Ritz Miami Beach
Miami Beach Ritz-Carlton

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