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“Decent Hotel” 3 of 5 stars
Review of Deauville Beach Resort

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Deauville Beach Resort
3.5 of 5 Hotel   |   6701 Collins Avenue, Miami Beach, FL 33141   |  
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Hotel website
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Hotel amenities
Special Price
20% off room rate
Ranked #155 of 203 Hotels in Miami Beach
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Decent Hotel”
3 of 5 stars Reviewed May 22, 2014

I have mixed feelings about this hotel as I've stayed here a couple of times. I like the location being between south beach and hallendale. Affordable considering te other hotels nearby during peak season. Very nice pool, staff is OK, rooms were OK. Brought some friends with me who didn't like it at all as they felt their rooms were dirty. Also, during peak seasons, parking can be issue. Although they may include it in the booking, it doesn't guarantee you will park on site, alternate site is a couple blocks away, which they will provide a shuttle for. decent beach access and food.

Stayed December 2013, traveled with family
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 24, 2014
Dear HungryMan420 ,


Thank you so much for taking the time to post your review. We are delighted to hear that you enjoyed your stay with us here at the Deauville Beach Resort.
It is definitely an added benefit to our resort to have the ocean as our backyard. We look forward to having you as our valued guest again in the near future.

Thank you for choosing the Deauville Beach Resort!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,176 reviews from our community

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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (236)
Date | Rating
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English first
Bronx, New York
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 18, 2014

I just have a great experience, the employees at the j
Hotel were nice, my room was being clean everyday. nice ocean front., for a fair price. I recommend more light in the hallways, kind of dark and some renovation in the bathroom then everything was great, even the de Restaurant.

  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 21, 2014
Dear Alexa J,

Thank you so much for taking the time to post your review. We are delighted to hear that you enjoyed your stay with us here at the Deauville Beach Resort. We will take your comments into consideration as guest satisfaction is extremely important to us.

You are right we do strive to offer affordable rates for spacious well-appointed rooms here at our centrally located beachfront resort. We look forward to having you as our valued guest again in the near future.

Thank you again for choosing the Deauville Beach Resort!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed May 18, 2014 via mobile

I recently had lost my father and when booking with the Hotel personally had a brief conversation, with a hotel reservation person named Alysia.when I arrived at the hotel there was a note that my father had passed and that's the first thing they mention to me with their condolences. My room was awesome 1418 ocean front.very clean and the view was awesome. I have stayed here twice before but this was my best visit. I highly recommend.

  • Stayed May 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 21, 2014
Dear Ryandjr,

I would like to thank you on the behalf of our staff for taking the time to offer us feedback regarding your recent stay. Customer Service is our top priority. We are delighted to hear that we met your expectations.

Thank you for being a valued repeat guest. We look forward to having you and your friends as our guest again in the near future.

Thank you again for choosing the Deauville Beach Resort!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Britain, Connecticut
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed May 17, 2014

We just stay at this hotel for five days. The pictures here make you think that you are getting a hotel with an upscale status, when in fact the only thing it has going for it is the location and the lobby. Thinking that we paid for everything in advance, we expected to get back the deposit that they ask you for when you check in. It was explained to us that the deposit was incase you use the bar services, kind of like a tab. Not so, all that was returned was $9.00. You will be charged $20 for items such as the use of towels and beach chairs, the refrigerator and safe, thats in the room, and open WiFi. whether you use them or not. Who pays for unlocked WiFi? You can connect to open WiFi for free. From the 6th floor up is what they consider "the rooms that have been remodeled", the carpets are nasty, the cleaning is mediocre, the chairs on the balcony or the bedding that they have advertised here is not to be expected, this is a prime example of staging. Dirty dishes in piles in the hall and no urgency when it comes down to house keeping. We had to go ask the maid for linen, even though the sign was on the door...ALL DAY. Parking is not valet but does cost $30 a day. We enjoyed the location and the beach view, especially sun set and sunrise. Overall we would say " do your research, you can and will do better, somewhere else.

Room Tip: If you must say here, any room from the 6th floor up is what they consider remodeled.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 21, 2014
Dear RoseLPN ,

It was a pleasure to have you as our guest for 5 days. Thank you for posting your review! We appreciate you providing us valuable information regarding your guest experience. We will take your feedback into great consideration. We aim to provide excellent customer service and an enjoyable experience for each our guest. We are disappointed to hear that your expectations were not met and will use your feedback as a tool to improve our service.

Thank you for choosing The Deauville Beach Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Huntington, New York
Contributor
13 reviews 13 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 14, 2014

This is my second time staying at this hotel for business. The staff is completely indifferent to any request made by guests. I even had one staff member that I walked up to who is having a conversation in English with another staff member and when I asked the question of them, they told me that they only spoke Spanish. When I pointed out that I'd heard them speaking fluent English just moments before they simply walked away. They actually go out of their way to ignore guest requests, regardless of how significant or trivial.

Stayed May 2014, traveled on business
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 21, 2014
Dear Critter ,

Thank you for posting your review! We appreciate you providing us valuable information regarding your guest experience. We will take your feedback into great consideration. We aim to provide excellent customer service and an enjoyable experience for each our guest. We are disappointed to hear that your expectations were not met and will use your feedback as a tool to improve our service.

Thank you for choosing The Deauville Beach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Madison, Wisconsin
1 review
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed May 13, 2014

We spent a weekend in Spring 2014 at the Deauville. It was a horrible experience. One positive, the staff was friendly. It stops there. It is a run down, old hotel. Horrible environment. You can hear everything in the neighboring rooms. It was loud 24 hours a day. There was fighting in the hall, drunk "kids" everywhere. No it was not springs break, but felt like it. The pool was disgusting, foamy, slimy and gross. We would not let our kids swim in it. We stuck to the beach. It is expensive and not worth the money at all. Will never go back there and highly recommend you don't either.

  • Stayed May 2014, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 21, 2014
Dear JS,

We appreciate you providing us valuable information regarding your guest experience. We will take your feedback into great consideration. We aim to provide excellent customer service and an enjoyable experience for each our guest. We are disappointed to hear that your expectations were not met and will use your feedback as a tool to improve our service.

Thank you for choosing The Deauville Beach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 13, 2014

The lobby and the Veiw is about the only thing this Hotel as going for itself. Expensive, shaby, needs bathroom upgrade, Nowhere to store clothing, $20 a day fees for things you would think are free ( lawn chair, towels, internet, the uses of the gym, etc.)

  • Stayed May 2014, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mai B, Guest Relations Manager at Deauville Beach Resort, responded to this review, May 21, 2014
Dear James E ,

We are delighted to hear that you enjoyed the great views and the luxurious lobby of the Deauville Beach Resort.

Thank you for posting your review! We appreciate you providing us valuable information regarding your guest experience. We will take your feedback into great consideration. We aim to provide excellent customer service and an enjoyable experiences for each our guest.

Thank you for choosing The Deauville Beach Resort.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Deauville Beach Resort

Address: 6701 Collins Avenue, Miami Beach, FL 33141
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#40 Spa Hotel in Miami Beach
#98 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Deauville Beach Resort 3.5*
Number of rooms: 484
Official Description (provided by the hotel):
The hotel has recently purchased a modern multi-story parking building located diagonal to the property so that we can provide all of our guests with more than adequate parking space. We are happy to inform our new parking facilities, The Deauville Beach Resort now has the most parking spaces of any hotel this side of Miami Beach! ... more   less 
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Also Known As:
Deauville Beach Hotel Miami Beach
Deauville Beach Miami
Deauville Hotel Miami
The Deauville Beach Resort
Deauville Beach Resort Miami

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