We were recommended this hotel. We decided to book an apartment for three people and I wish I have never done this! This place was awful, dirty and the staff extremely unpolite. At our arrival we were told the apt was supposed to be cleaned once a day, towels changed once day and beds done. We stayed there for 4 days. Our room was never cleaned. We had to ask every day for new bath towels and the beds were never done. The day before leaving we complained and you know what....the lady at reception told us "rooms are done once a week! And towels and beds the same"! We were not told the same at our arrival!!! We had to insist in order to have our towels to be replaced! At the end the lady from reception came up to our room and left our towels and change for the beds and told us " regarding the bed here is the change...you can do it!" What!!!! Last but not least the Internet wifi was not working prooerly and the router for the building was placed in another guest...we had to go continuously to nock the other guest and ask him to restart the router!!! If you re planning to stay in Miami I suggest you stay well away from this place....simply Horrible and Disgusting!
- Official Description (provided by the hotel):
- Chic and sophisticated, each of the LUXURY Suites and Junior Suites offers a wide space and consists of an entrance, an open kitchen, a lounge/dining-room, a separate bedroom with a large double bed, a large dressing room and a bathroom with a walk-in shower.Decorated in a "modern minimalist" style, these Suites/Apartments are full of calmness and serenity. They impress by the size and brightness of space and the functionality of the equipments.The suites are non smoking. ... more less
- Reservation Options:
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- Also Known As:
- 1st Sofi
- First Sofi Hotel Miami Beach