i've been at Sunbrite for one week (last november) and before my arrival i started to have serious problems with them. First of all they assured me they could handle some boxes with some stuff that I've bought and sent to them. When it was missing only 4 days to my arrival, they sent me an email telling that all my boxes were being left by the UPS carrier at their garden and they had no control of what it was lost or not, since many people could get in and out the hotel, and possibly get one of them. After my arrival I've found out that there was no front desk at the local. You (possible traveler from other country who has no cellphone) have to call them in a telephone number so someone of their staff can go there to meet you and give you the key of your room. The room is confortable, at least. Also, you cannot find anyone (only the cleaning ladies stay there the whole day) who speaks english, so if you need an extra towel for example, and you cannot speak spanish, you have a problem.
to finish my wonderful experience, i forgot my new cellphone (i've bought it the day before) at the room sofa, and left the hotel to catch my flight. 30 minutes after i've left the room, i've called them and told the cellphone was at the room, in the sofa. Guess what? The cellphone was not found, of course.
In resume, the only reasonable thing in this hotel is the price and the room. Worst service ever.
- Official Description (provided by the hotel):
- Welcome to the Sunbrite Apartments. These superb, fully furnished accommodations offer immaculate design and that amazing location you’ve been searching for. Designed for the long term traveler in mind, the Sunbrite offers 47 fully functional studio and one bedroom units anxiously waiting to be your next home away from home. ... more less
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