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“Great hotel and locations” 4 of 5 stars
Review of Edgewater South Beach

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Edgewater South Beach
3.0 of 5 Hotel   |   1410 Ocean Drive, Miami Beach, FL 33139   |  
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25% off room rate
Ranked #9 of 200 hotels in Miami Beach
Milan, Italy
1 review
2 helpful votes 2 helpful votes
“Great hotel and locations”
4 of 5 stars Reviewed 1 week ago

We stayed 3 nights at Edgewater during June 2014. Great hotel and locations ; service excellent, very big room and very close to the beach. Above expectations , we will come back in future but I'll ask for ocean view

  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, yesterday
Caro Enrico,

Our team is happy to have exceeded your expectations, thank you so much for your comment and for choosing Edgewater for your stay in South Beach. Come back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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833 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Sunny Isles Beach, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We live in Sunny Isles, but do not make it down to South Beach as much as we would like. Our weekend at the Edgewater South Beach allowed us to be tourists in our own town. The location was great. The property was impressive on the outside, and hip on the inside. We had a one bedroom ocean view room that was clean, comfortable and quiet. The staff was very pleasant and accommodating. Dale was exceptional. He was friendly, helpful, and efficient. He always seemed to be there when we needed him!
We parked our car in a nearby city lot that was $16 a day, and didn't even use our car the whole weekend. We either walked or took a short cab ride to where we wanted to go. We went to two great restaurants (The Traymore at the Metropolitan by COMO, and Juvia Miami) that we had wanted to try, and really enjoyed our experiences.
We brought our bikes and rode around to the southern part of South Beach, over MacArthur Causeway, to Midtown Miami for lunch at Sugarcan, and then back via Venetian Causeway. A beautiful trip with so many amazing sights.
We sat on the beach during the late afternoon with the beach chairs given to us by the hotel, enjoying the setting sun and ocean breeze.
The evening happy hour at the Edgewater South Beach was a lot of fun. The wine, beer and snacks were free and plentiful. The rooftop patio was a perfect place for relaxing after an active day. The free breakfast was also on the rooftop patio and was nice for a light bite to begin the day.
Our weekend at the Edgewater South Beach was fun and active and relaxing. We thoroughly enjoyed our stay.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, yesterday
Dear Loretta,

Thank you for such a positive and detailed comment, we're glad you enjoyed your "stay-cation" at Edgewater :) Look forward to providing the same experience when you decide to have a local getaway again!

George Vesa
General Manager
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Stockholm
1 review
5 of 5 stars Reviewed 1 week ago via mobile

We stayed 2 nights at Edgewater during July 2014.
Great hotel with the best staff. Especially Jonathan an Edward who are service minded, helpful and kind. So are the others in the staff too.
Location is great. Near the beach and a short walk a way from the noicy part of Sourh Beach. Perfect.
Great with a discount on day passes to super expensive Crunch Gym on Washington. ($15 with Edgewater)

We will choose this hotel for sure when we are in Miami next time! I strongly recommend it!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, 1 week ago
Dear Olof,

Our team is thankful for your recommendation and five star review of our hotel and service. Both Jonathan and Edward always go that extra mile to ensure our guests' comfort, glad you noticed their efforts.

We look forward to welcoming you back whenever you find yourself in South Beach once again.

George Vesa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was the second time my wife and I went to Miami - only this time we had an infant travelling with us. We checked in over the memorial day weekend (unfortunately we had no choice on the dates) - everywhere was busy but the staff here were brilliant. We had a suitcase issue with the airlines Jonathan checking us in even called them up to see if he could help sort it out.

The room itself was huge and offered everything we needed for an infant - including microwave / kettle for sterilising. They even put in a baby cot for us even though we brought a travel cot - nothing seemed like too much work for them. We even ordered a few things online to be delivered to the hotel and they kept these items for us until we arrived. There's also a one page information sheet when you arrive with tips on good places to eat - we tried three places on this list and they were definitely very good. Sure beats other hotels where people that work there have no idea where to eat and direct you to tourist traps.

Location wise, its very central with the beach, restaurants, shops all in easy walking distance. The breakfast is a little lack lustre, but we didnt feel like we needed it since we often got something from La Sandwicherie around the corner.

Big thumbs up and we'll certainly be staying here next time we come back!

Room Tip: Go for a suite, its worth it
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  • Stayed June 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, 1 week ago
Dear toast#21,

Thank you for noticing and mentioning our stellar staff, there is no greater motivation than our guests' praise. We are very family friendly and go above and beyond to make it easy for mom and dad while young ones are super comfortable and have everything they need.
Memorial Day is a special event time in South Beach during which we work very hard to make our guests as comfortable as possible; our location does allow for peace and quiet even during high demand events.

Thank you for choosing Edgewater for your stay in South Beach.

George Vesa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Good location. Bad and expensive parking. Nice but undertrained staff. Asked and payed for the ocean view but got the backview and bigger room. Just not the thing that I have payed for. Receptionists diferes in knowldge and quality. Some are up to task, the others not so.

  • Stayed June 2014
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, 1 week ago
Hi Vladimir,

We hope you accept our apologies for not having provided the room type you have confirmed, sometimes certain operational variables create unwanted situations for us and our arriving guests. Will send you my info through a direct message to hopefully get more feedback on our reception staff, we are usually very consistent in service.
Thanks for taking the time to let us know about your stay, we appreciate it very much.

George Vesa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, WA
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago

The good-
- Some of the staff is friendly. Some very rude.
- Not a bad location to be in.
- Clean property.

The bad/TERRIBLE-
- Rooms not as promised even after brining this up with hotel staff large number of times.
- Rooms did not have a pull out bed even though they confirmed it would. My kids slept on the carpet!
- "free Morning breakfast" sucks. Its just store bought stale muffins, bread, cereal and some cartons of milk.

We booked two ocean view rooms. Before booking I called and asked if we could get the two rooms next to each other. When I was told that can be done after reservation is made, I went ahead and booked the two rooms. I called again and was told we would get two rooms next to each other upon check-in. When we arrived at the hotel to check-in, once again reminded them that the two rooms needed to be close to each other. We were made to wait for an hour for check-in and then we were told they will give us adjacent rooms the next day. We agreed to move one of the rooms next day.

The next day when we asked again the staff blatantly tells us that they accidentally gave away one of the adjacent rooms. We will have to book a new ocean view suite and pay an upgrade fee of 100$ plus taxes if we wanted adjacent rooms. They were not willing to adjust the upgrade fee even though this was a result of their screw up that came in the face of constant courtesy reminders from our end.

Also, one of the two rooms did not have a pull out bed/sofa. We were told all rooms had this. They refused to give us an additional futon/mattress even though this is their fault. Staff was not at all apologetic and had an in your face attitude about all of this.

One of the rooms did not have the Disney channel or TV working either. Staff did pretty much nothing about it.

Room Tip: This hotel is very overrated on trip advisor. Stay away.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, 1 week ago
Dear Shyamal,

Apologies for not responding sooner to your feedback, I have been researching your stay with our team.

Your requests have come through with the reservations when they were confirmed on our website. Sometimes, as much as we try to accommodate all of our guests’ requests, we are not always able to. It often depends on what we have available in the room types confirmed on the day of arrival. In your case, we did not have both of the ocean view studios on the same floor. Please note that pullout sofas are also a request, we do not sell this as a feature and this is why you can see “sofa bed” mentioned in the descriptions of the room types but not “sleeper sofa” or “pullout sofa”. The reason for us not being able guarantee this feature is because most of our studios do not have a sleeper sofa.

We definitely failed to properly handle your room request and for this we do apologize. Not acceptable by any means. We have already addressed with those of our team involved with this mishap.

At the core of everything we do is offering proper hospitality and we are deeply disappointed that your experience was not what we strive to provide to all of our guests: a positive, memorable stay. I am glad that after our conversation yesterday we were able to provide resolution to your feedback and hopefully retain you as our guest.

Respectfully,

George Vesa
General Manager
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Falls Church, Virginia
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I was at Edgewater last week with my girlfriend for 5 nights and it was outstanding! I must say, what made our trip better was definitely the staff. DALE is my man!! It turns out he used to live in DC (where we are from) so we hit it off great. My girlfriend and I would come to happy hour just to see and talk to him. He is very knowledgeable of all the good places to eat and party. And he is beyond helpful! This hotel really is in the perfect location... nothing better than right across from the beach. We loved that they had complimentary breakfast and happy hour! It made me feel like the resort fee wasn't a complete waste of money. The rooms are clean and look pretty good... our curtains were a little stained, but who cares? The only negative thing I could say about this hotel is that there is NO pool. My girlfriend and I would go to the beach in the morning and come back to the room for lunch and we would be too lazy to go back out to the beach, so a pool would've been nice. Apparently they have a sister hotel a few blocks away, and you can use their pool... but we didn't find out until the last night. Overall, the Edgewater is a great hotel, and we definitely recommend it!!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
George_Vesa, General Manager at Edgewater South Beach, responded to this review, 1 week ago
Dear Kosta,

Happy to see how much you enjoyed your stay at Edgewater and the personalized service Dale is known to provide to our guests. We do have an upcoming soft renovation which will address items brought up by our guests. Just like most of the hotels on Ocean Drive, we do not have a pool but do have the gorgeous beach right across the street, as you mentioned.
Thank you for letting us know how we did and for the wonderful comment. We look forward to your return.

George Vesa
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Edgewater South Beach

Address: 1410 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Wheelchair access
Hotel Style:
#6 Romantic Hotel in Miami Beach
#6 Family Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#9 Top resorts Hotel in Miami Beach
#18 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Edgewater South Beach 3*
Official Description (provided by the hotel):
Edgewater South Beach welcomes guests to a relaxing, intimate retreat. The contemporary style and comforts of a modern boutique hotel are evident in every detail of this fully renovated Art Deco District hotel. From the contemporary vibe of the rooms and suites to the European ambiance of the private Rooftop Terrace, Edgewater South Beach is a refreshing alternative in Ocean Drive hotels.Edgewater South Beach was originally built in the heart of Miami Beach’s burgeoning Art Deco District in 1936. Constructed in the Mediterranean Revival style by renowned architect Roy F. France, this Ocean Drive hotel features a striking façade and an intimate rooftop terrace that evokes feelings of St. Tropez, Italy and the Cote d’Azur.Completely redone and renovated in 2003, Edgewater has emerged as a modern boutique hotel featuring suites and studios designed by the internationally renowned Deborah Wecselman Design firm. Located oceanfront at 1410 Ocean Drive, Edgewater South Beach offers guests an experience that blends stylish accommodations with exceptional service, all in the heart of Miami Beach. ... more   less 
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Also Known As:
Edgewater South Beach Hotel Miami Beach

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