Trendy and hot South Beach is not as well known for its customer service as it is for sexy, Latino flair. However, at the Edgewater, tucked quietly between several other boutique hotels and restaurants on the 1400 block of Ocean Drive, customer service is as outstanding as its 5th floor patio waterfront view; there, a wine and beer happy hour from 5-6 PM and a continental breakfast are hosted, providing appreciated value-added hospitality for a $18/day fee. Towels for the beach are also provided and EVERYTHING at the Edgewater is provided with a smile. From the helpful doormen to housekeeping, and especially the reservations assistance through Martine, the Edgewater exudes pleasant attitude, a sincere interest in guest satisfaction and meticulous care of the premises. As a former condo turned hotel, this spot has become an annual favorite for business or pleasure travel. Neighboring restaurants are convenient and top-notch--especially Il Bolognese next door which has another restaurant on Lincoln Road. But please don't let TOO many people know about this great hotel--we don't want to lose our favorite room!

Miami Beach is an expensive place and we’ve had some good and bad stays over the years. Late last year we booked a Deluxe Studio for 2 nights at Edgewater over New Years on Hotels.com, as the hotel was on the beach and included the following description: room overlooks ocean and beach. Unfortunately, we were sadly disappointed.
Check in was less than wonderful. We arrived at 1pm hoping to get in early and hit the beach; unfortunately no rooms were available until 3pm (which is normal check-in). While the staff was not very friendly when we first arrived, they improved during the rest of the stay. When we were able to check in, we found that the only view of the beach came from sticking our heads out the window on the side of hotel; not exactly what we imagined and we felt cheated. The room was large but uninspired and a little boring. It’s a studio equipped with a small kitchen but no crockery or cutlery so basically useless! Items for sale in the ‘mini bar’ were ridiculously priced. The bed was average but the bathroom was a good size and modern. The room included a seating area (couch and chairs) and a TV. The curtains did not block out the sun so might be an issue if you want to sleep in or you’re a light sleeper.
Guests are required to pay a resort fee per day which includes wifi (good reception), breakfast (rather lame, packaged muffins, bread, fruit, yogurt and coffee/tea/juices), and towels for the beach. I’d rather pay for the items we wanted (wifi only).
It’s a great location, on the beach and a few blocks from Lincoln Road (pedestrian road for shopping), many restaurants (hint: eat and drink during happy hour and you’ll save big money).
It’s a decent hotel, right in the action but not the best we’ve stayed at in South Beach, but perhaps worth it if you can find a good deal!

I travel to Miami between 2 to 5 times a year on business and I bring my wife along when I can so I can get a bit of a vacation out of it as well. I have found hotels to be very hit and miss in South Beach, pictures don't always tell the story. I read a ton of positive reviews on Edgewater so I decided to give it a try.

In very simple terms Edgewater is the best spot in South Beach. Perfectly situated on Ocean Drive, quiet at nights in my room so I can get rest before a day of business, yet a 5 minute walk to all the hot restaurants, clubs and bars on Ocean Drive. Also a short 5 minute walk to the fantastic restaurants on Espanola way and another couple of minutes to the shops and restaurants on Lincoln road.

Now that location is covered, the biggest problem I've had with past hotels in south beach is quality, cleanliness, size of room and service. Edgewater was a 10 on all fronts, big room, great view of the ocean, very clean, full kitchen, great water pressure, comfortable bed. I don't know what else to say, other than the staff were fantastic and made our stay perfect.

South Beach can be expensive, so make sure when you go down you are not disappointed with your room. At Edgewater you will be 100% satisfied.

Thank you Edgewater, keep up the good work, see you guys in a few months.

Ed

This is a great hotel with friendly helpful staff.
Recently remodeled.
They offer a continental breakfast on the rooftop that has an ocean view, this is wonderful.
They had a happy hour in the evening also on the rooftop.
Within walking distance to anything that you may want to do in south beach.