Booked through third party - probably a mistake. Wanted a tub - this room didn't have a tub and somehow it was my fault for not reminding them I wanted a tub?? Our room didn't look anything like the picture advertised. Go figure. Complained... got moved to an awesome room the next 2 nights - ROCK STAR status... except that rock star noise came with it. The people next door were obnoxiously loud all through the night and morning. Not wanting to complain yet again, we just 'mentioned' it. Magically the people next door disappeared. BUT, so did our towels. Housekeeping took our soiled towels but left us no clean towels. So we complained (again) - and they brought us TWO, yes just TWO more towels. Sigh. I wanted to LOVE it here. I could have loved it here. They just always seemed to fall short of my expectations. Would be curious to see what type of experience I'd have elsewhere... It could have been the best stay of our lives... sad.
- Official Description (provided by the hotel):
- Esplendor Hotel Breakwater South Beach, located in the very heart of South Beach on Ocean Drive, is right in the center of everything. You'll find yourself within a delightful walking distance of a wide variety of outdoor cafés serving every style of fine cuisine imaginable, fantastic contemporary and classic art galleries as well as the fabulous boutique shops of Lincoln Road Mall. ... more less
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