Rooms were neat. But my nightmare came just before I went to check out. The night I checked in they took the whole amount of my stay on my credit card and was never told there was going to be any holds on my card. Was out over $640.00 and could not pay any bills. This also happened to my friend that stayed in another room and her charges were more than mine. Was difficult to get hold of a manager to get cleared up and no one really wanted to help. Was hung up on a few times and they said they were to busy. They are great when you are in person but on the phone terrible service.
- Official Description (provided by the hotel):
- The Hotel Esplendor Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more less
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