I stayed at this hotel for one night after taking a cruise. From the cruise port the taxi was about $30. The hotel is right across the road from the beach and right in the heart of south beach. The hotel is actually quite nice. The rooms are furnished nicely and are very modern. There is free wi-fi and also free local and international calls included as well. I was initially assigned I believe room 215 which is right next to the elevator. If you are a light sleeper I highly recommend against this room as you will hear and feel the elevator vibrate every time it's in use. Eventually, we got moved to another room after complaining to the front desk staff about the room. It took quite the effort to get us moved but eventually we got a room on the other side which had much better sound proofing. If you're planning on going partying all night then the noise around the area won't be an issue. If you normally go to bed early and want a good nights sleep I would suggest you not stay at one of the hotels on ocean drive because the music goes on till quite late.
There is a nice small pool overlooking the beach. It's a nice place to chill out for the day if you don't want to go to the beach. This is where I have my second complaint. They ran out of towels at the pool which is normally no big deal. I had asked one of the staff if they could get more towels. We waited and waited and then asked another person who said they would be on their way and still no one. We waited some more and then I walked down to reception about it and again they said they will send someone. At this point it's been a good 45 minutes and then someone else walked by and I asked again and finally got this last person to bring some towels. For a hotel trying to market themselves as a 4-5 star boutique hotel they need to make sure their service levels are more consistent and polished. If you're going to say you're sending someone send someone!
This hotel has the hard specs of being a great hotel... if I didn't have all these service issues I would have given them a 4/5.
- Official Description (provided by the hotel):
- The Hotel Breakwater, is a fun, bustling and entertaining historic Art Deco hotel located in the heart of South Beach's famous Ocean Drive. The hotel is a non-stop, active delight right in the center of everything that is South Beach. You'll find yourself within walking distance of a wide variety of outdoor cafes serving every style of cuisine imaginable, art galleries, night clubs, the famous Beach, the Versace Mansion, beach front walking, biking and jogging paths, world class events like the Wine and Food Festival, as well as the fabulous shops of Lincoln Road Mall. ... more less
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