This is the first time I have ever stayed at a boutique hotel and my first impression was not the greatest. When I arrived at the hotel it was dinner time and I soon discovered there is no lobby or real front desk to this place. The bottom floor of the hotel is a restaurant where they have a desk at which you can check-in. I was a little taken back by this because I had been traveling for hours and when I walked into this very crowded restaurant to check-in with my big suitcase it was a bit awkward. I can handle crowds and deal with chaos- I work in New York City so I know what it's like but this was just not my style. I am used to staying in a place that you clearly know is a hotel and when you walk in you know where to go.
Aside from my initial check-in experience the staff seemed very friendly and nice but often times when you went down to the "front desk" during the morning/day it was difficult to get someone to help. For breakfast they have a sister restaurant to Prime around the corner called Big Pink's. My boyfriend and I ate there three mornings in a row for breakfast, it was great! When we did speak to the girl at the front desk she suggested Big Pink's. When the front desk staff was there they were very nice.
The room itself was clean- a bit small compared to hotel rooms I am used to. The bed was very nice and super comfortable and the bathroom was very modern and cool but the anti-fog mirrors were not very anti-fog and the lighting was weird. The TV and stereo system were a pain to work though. We would try and turn the stereo off and lose sound on the TV, it was just a nightmare. We are also both pretty tech savvy but still had trouble with this. The sound on the TV would also randomly cut out. Also our floor had some sort of weird film on it that I did not like to be barefoot on and the closet mirror was very filthy.
Overall I feel like this hotel was just kind of annoying. I would stay here again only because aside from the filthy mirror it was clean and that is a number one priority for me when it comes to hotel stays.
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