My husband and I were in Florida for New Year's. We were walking up and down the street and people from Casanova were advertising spots available for New Year's for a reasonable price. We went in and were seated right away. This was at 10pm. I chose from a set menu to make things easier. We were told that dinner would be a 40min wait which was fair for New Years. In short, our meal took 2 hours. Everytime we asked about our food or even our appetizers, they said the kitchen was behind and would keep giving us drinks. But we wanted our food! People were doing the New Year's countdown and my husband and I were arguing with our waiter because it was midnight and we were starving because we didn't get our food. Our waiter said we wouldn't have to pay full price. My meal was 4 courses and they only served me 2 course and we were charged full price. It was an awful experience, our New Year's was completely ruined. In the end, we argued for them to deduct some money from our bill. We didn't leave the restaurant until 1am. Awful service, wouldn't recommend it to anyone.
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