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“Great location” 3 of 5 stars
Review of San Juan Hotel

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San Juan Hotel
2.0 of 5 Hotel   |   1680 Collins Avenue, Miami Beach, FL 33139 (City Center)   |  
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Hotel amenities
Ranked #99 of 200 hotels in Miami Beach
Lethbridge, Canada
Top Contributor
65 reviews 65 reviews
16 hotel reviews
Reviews in 34 cities Reviews in 34 cities
64 helpful votes 64 helpful votes
“Great location”
3 of 5 stars Reviewed February 5, 2013

Pros: The hotel is in a great location and we got a super price. The front desk staff were excellent, welcoming and very helpful. We were able to check in earlier than we anticipated which was awesome! They also arranged for a ride back to the airport for us at 4 a.m...nice driver, good price.

Cons: My roommate killed a bug of some kind when we were packing to leave...no idea what it was. The bathroom was nicely remodeled but the towels, although clean, smelled of smoke....weird! The walls were paper thin and our neighbours were extremely noisy which made getting to sleep a real challenge. You get what you pay for I guess.

  • Stayed January 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, February 12, 2013
Thank you for posting a review about your experiences at the San Juan Hotel. We are happy that you enjoyed your stay with us. We are continuing to upgrade our property and hopefully you will have an even better experience on your next trip. One of the little things we are in the process of doing is installing window screens so that insects can’t fly into the rooms when our guests leave the windows open. This will solve the experience your roommate encountered during your visit. On your next visit, if your neighbors are too noisy, please don’t hesitate to contact the front desk so that we can ensure you get a quiet night of rest. We hope you enjoyed your visit to South Beach and look forward to hosting you again on your next visit!
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557 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
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Berlin, Germany
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 29, 2013

We were irritated after some tripadvisor reviews about bed bugs etc. but can NOT confirm one of the bad reviews.
The personnel at the front desk were helpful, friendly and efficient. We got an upgrade of the room (I suppose all rooms were booked) for the same rate that I reserved for a lower category. The room was excellent, clean, with kitchenette. The bathroom was very new and high standard, and clean as well. The staffs were always friendly and helpful. The pool was clean and nice although a bit more space for sunbathing would be appreciated. A hairdryer in the bathroom (for the girls with long hair ;) ) would be nice, but other than that we did not miss anything at all. This hotel is a nice, clean and affordable place to stay in Miami Beach in walking distance to Ocean drive and the beaches.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, February 12, 2013
Thank you for sharing your kind feedback about our hotel on this forum. We are glad to hear you had a pleasant experience at the San Juan Hotel. Since we renovated our bathrooms, we have not completed installing all of the hair dryers in the rooms but we carry spare hair dryers at the front desk, just in case. Anyway, they should all be installed by the time you visit us. Thanks again for choosing our hotel. We look forward to hosting you on your next trip to South Florida!
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Perth, Australia
Contributor
18 reviews 18 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed January 16, 2013

We booked this hotel at the last minute due to some unexpected changes in our itinerary. The staff at reception were very professional and helpful, so that was a good start. The room took us back to the 1970's in terms of color scheme but I must say the bathroom, towels and sheets were clean. The pool looks sad and needs some ambience, however since the location of this hotel is fantastic, we really didn't need to spend much time in our room. I rather go somehere else next time, but the hotel is ok for the money paid in high season Miami Fl.

Room Tip: Away from the road and the pool, however not a big issue.
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  • Stayed January 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, January 21, 2013
Thank you for sharing your experiences at our hotel.

We pride ourselves on our staff, location and cleanliness. Over 2013, we have many small projects planned, one of which is our pool area. While our pool is one of the larger swimming pools in South Beach, we are working with a design team to provide more room for seating and a better ambiance. We are also working on upgrades to our room design. Hopefully, you will give us another chance down the road and you can report your findings!

Thanks again for staying with us and for sharing your feedback. We look forward to hosting you again down the road!
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Toronto
Senior Contributor
43 reviews 43 reviews
22 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed January 2, 2013

Needless to say this is not a super high end place to stay. But for the budget conscious traveler it is a pretty good option in my opinion. Location wise it is great, within walking distance to Lincoln Street Mall, Ocean Drive, and the Beach. There is a bus that passes right in front of it if you would like to go to Aventura Mall (about a 45 min ride). Rooms are basic but comfortable and felt generally clean. Washrooms look like they were recently renovated and look quite nice (best part of the rooms). The rooms do not have individual controlled thermostats, temp seems to be centrally controlled. Hotel also has a pool which is a bit of a plus since not all hotels in this area and price range offer this. Staff was very friendly. I wouldn't hesitate to stay here again.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, January 8, 2013
Thank you so much for sharing your kind words about our hotel on this forum. We are continually reinvesting in our property so we look forward to impressing you even more on your next visit. We can't wait to host you on your next trip to South Beach!
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Ireland
Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed December 12, 2012

My experience of this hotel has been great! I arrived with much trepidation with lots of previous reviews suggesting bedbugs, poor cleanliness & noise! I have experienced none of this! My room was perfect, modern with new bathroom, plasma TV & small kitchenette with microwave & fridge (very handy). I have a large double bed with crisp white linen & daily maid service who are very very efficient.
So if you are looking for a place to lay your head that's clean and excellent location without costing the earth - stay here!
However if you want customer service with staff waiting on ur every need& restaurants/bars on site are important to you, stay elsewhere but pay the extra dollars!!

  • Stayed December 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, December 21, 2012
Thank you for your kind words about our hotel. We really appreciate it. As we continue to upgrade our property, we look forward to hosting you on your next visit to South Beach so that you have even more nice things to say about us in the future!

Thanks again for staying with us and for sharing your wonderful experiences with everyone on this forum. We look forward to hosting you again soon!
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Vancouver, BC
Contributor
18 reviews 18 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed December 9, 2012

Don't ask this hotel to do too much and you will be fine. The staff was very accommodating.

Pool wasn't super clean. I would not have jumped in.

For the money this is a good hotel. The location can't be beat. The rooms were clean. We had a room in the back where it was quiet. The desk staff were great.

There are no bed bugs.

Room Tip: Get a room in the back by the pool. It is quiet back there.
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  • Stayed December 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, December 21, 2012
Thank you for leaving your feedback. Our staff is our proudest asset so we are always happy to see when our guests appreciate them as much as we do.

As for the pool, we are sorry to hear you did not find it suitable. Unfortunately, during your visit, there was some construction going on next door to us and a lot of the dust ended up moving in our direction. That being said, we were quite diligent about cleaning our pool daily and having a professional company come in for a more thorough cleaning every week. Nonetheless, there were times when the pool did not look as presentable as we'd like. However, we are happy to report that the construction next door is finally complete! As a result, our pool is in great shape and there is no longer any noise from our neighbors!

We hope to host you again on your next visit to South Beach. We are still reinvesting in our hotel so we hope to make you even happier on your next visit!
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2 reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 18, 2012

Large room good shower great bathroom, bed was clean and comfortable the construction next door was not an issue for us. The air-conditioning was on and the room was cool and welcoming. the staff was great and helpful the wifi was not great, it was busy. They let us in early by 4 hours with no issues helped us find what we wanted around the area.

We stayed there during Hurricane Sandy and it was what we expected, good bed nice area close to shopping and beach if it was usable. We had a great time in Miami despite the weather.

  • Stayed October 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SanJuanHotel, General Manager at San Juan Hotel, responded to this review, December 7, 2012
Thank you for your kind feedback!

We are happy to hear you enjoyed your stay and really appreciate the time you took to leave this review online for everyone to see. We are still improving the hotel and look forward to giving you an even better experience on your next visit.

As for the construction next door, we are glad it was not an inconvenience for you. Luckily, they have completed all their work so it will no longer be an issue for any of our guests!

Thanks again for your kind words. We look forward to hosting you again on your next trip to South beach!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about San Juan Hotel

Address: 1680 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Beach Free High Speed Internet ( WiFi ) Kitchenette Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Miami Beach
#69 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:2 star — San Juan Hotel 2*
Official Description (provided by the hotel):
The San Juan Hotel offers the premiere choice in discount accommodations for the budget traveler. Located on Collins Avenue, the recently renovated, art deco-themed San Juan Hotel enjoys an ideal setting, right in the heart of South Beach. Directly across the street from the world-renowned Delano, Sagamore and Ritz Carlton hotels as well as Miami’s beautiful beaches - the San Juan Hotel is the perfect escape for the budget traveler seeking affordable accommodation. You can leave your car at home as the best dining, nightlife and tourist attractions in the world are just a few, short steps away from your home away from home, here at the San Juan Hotel. ... more   less 
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Also Known As:
San Juan Miami
Hotel San Juan
San Juan Hotel Miami

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