I'm glad I read the reviews prior to booking this hotel otherwise my daughter & I would have been wandering around South Beach at 6:00 in the morning. My daughter & I like flying into Miami a day or so before we go on our cruises so I chose the Clay Hotel. We took a "red-eye" and our flight arrangements kept changing and so I called the Clay Hotel to see if we could get an early check-in. I was told that a special notation would be made. We arrived at the Clay Hotel at 6:00 a.m. on a Friday morning. So when I check in, the manager (I assume) told me that there were no rooms available. I told him that I had called and let them know that our flight would be arriving earlier than anticipated. The manager did tell me that there was a place where we could leave our bags but that they were not responsible for any loss. I was ticked off. I told him that nothing was open and that we were not going to walk around at that time of the morning because it was dark and we were women. So finally he looks through his listing and tells us that there is a room available. I handled this situation with class and tact but I wanted to slap the hell outta him!!! His assistant was actually very nice...he brought all of our luggage up 3 flights of stairs (there is no elevator in the hotel). Our room was clean, quiet & close to everything. Even with the problems, I would probably stay here again.
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- Also Known As:
- Clay Hotel Miami Beach