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“Ripoff” 2 of 5 stars
Review of The Clay Hotel

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The Clay Hotel
2.0 of 5 Hotel   |   1438 Washington Avenue, South Beach, Miami Beach, FL 33139   |  
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Ranked #109 of 201 hotels in Miami Beach
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
23 helpful votes 23 helpful votes
“Ripoff”
2 of 5 stars Reviewed December 28, 2013

Stayed 2 nights, which were 2 too many. Rooms are tiny, and there's nowhere to store your luggage. Carpets are horrible and bathrooms likewise. Noisy street, high prices, no friendly welcome at arrival. Only positive note is the location which is good and close to the beach. But not recommendable and certainly not worth the 250 dollars a night

Stayed December 2013
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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856 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (68)
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Forked River, New Jersey
Contributor
16 reviews 16 reviews
9 hotel reviews
Reviews in 11 cities Reviews in 11 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed December 27, 2013 via mobile

We are currently staying here for just tonight - a quick stop in south beach as we make our way to the keys. Booked this hotel two months in advance and paid in full. ($250) for a room with two double beds. We called ahead to ask about parking and early check in. We were told the valet parking is $19 per day and they would store our luggage if the room wasn't ready yet. Upon arrival the valet charged us $20. Not a big deal but confusing when you hear the front desk telling people it's $19 lol.
While waiting to check in another hotel guest approached the front desk and was very angry about where her room was and the conditions of the hallway/building. Renovations are on going and there is a huge mess. We find out that her room is the floor above us - and when we question the desk clerk she assures us that we will not have that problem as it is another floor. We decided to have our girls (21yr olds) wait with the luggage while we go down the block to check it out. All I can say is WOW. I was appalled. There are mattresses in the hallway. You have to climb over tools and garbage to get down the hallway. We open the door to the room and it's the size of a shoe box. (Room #506) one bed. (For four people?) I didn't see a bathroom - I think it was a shared hall bath. .?? We went back to the desk and my husband told them no way are we staying in that room or that building. I took pictures of it. He gave them the option to move us or refund our money and we'll move on. The girl at the front desk was very un professional and got huffy with us. She pretty much ignored us after that and wasn't going to help us. My hubby went over to the guy and asked where the manager was. We were told that there was none on tonight and no one was accountable for the guests or the rooms or problems. His response "I only make $10 an hour". Really? So they don't pay front desk customer service employees enough to make sure hotel guests are happy and rooms are clean and safe? Okkkk.
The guy did however make an effort to move our room to the main building - and after checking it out we gave the ok to stay. This room has two beds and the room is clean and the bathroom is new. Air works great. TV is new and controls work. The hallways are a bit dingy but the building is old (1920's) and it does have some character.
Will update my review after staying the night and checking out the sights. First it's time for a much needed nap.

Stayed December 2013, traveled with family
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Edinburgh, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 23, 2013

Hi All,
Don't normally do this but thought I'd share my view of The Clay Hotel.
I stayed here for what was meant to be two nights whilst on a 2 week holiday to Florida. My boyfriend and I decided to book this hotel as it looked reasonable and it was one of the cheaper options for around this area. Although I read all the reviews I dismissed alot of the negative. It wasn't until we arrived we were hugely disappointed.

The hotel reception area was very outdated however this wasn't an issue and thought the room would be better. Our view was from the trash area of the restaurant. The room has burn marks on the carpets, it smelled really bad i.e damp and the aircon sounded like it was going to explode. We tried to change rooms but said that they were fully occupied. The area itself is brilliant couldn't have asked for a better area your right amongst everything from the beach to shops including miami ink and Dash. I would advise to save a little more and go for a nicer hotel because it shortened our trip and we ended up going home really early the following morning because I was exhaused. If I didn't keep the aircon on the smell would become worse because it was too stuffy in the room and when I did keep the aircon on it was too noisy.

I know alot of people say not to pay attention to tripadvisor as people have different opinions but this was extremely bad.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Berlin
Top Contributor
53 reviews 53 reviews
20 hotel reviews
Reviews in 26 cities Reviews in 26 cities
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed December 22, 2013

The location is fantastic directly at Espanola Way!!! Plenty of restaurants, shops, bars and supermarkets. The room was rather small but clean, for a reasonable price. Very friendly staff - all in all good value for the money!

  • Stayed November 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
21 reviews 21 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed December 11, 2013

The Clay Hotel has embarked on a refurbishment of its rooms. The rooms had been simple but comfortable. The new rooms are more up-to-date in design but they remain reasonably priced and fully comfortable. The location is two blocks from Ocean Avenue and the beach and two blocks south of Lincoln Road. The staff is very friendly and willing to provide the extra measure of help. I am a return guest. And will return to the hotel in the future.

  • Stayed December 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 25, 2013

We recently visited Miami pre- and post-cruise. After staying at a similarly priced hotel on Biscayne, we had low expectations for a budget hotel in South Beach. The Clay Hotel was a marvelous surprise! Located off of Hispaniola Way (run the gauntlet of restauranteurs when returning home in the evening) and a brief walk away from Lincoln Road and 3 blocks from the North end of Lummus Park. The rooms were basic but clean and recently updated (no dingy grout here). The hotel staff were the best part - they were very helpful and stored our luggage both before and after. The common areas are non-existent but they are presently renovating the outdoor courts in beautiful tile. Indoor halls are dingy. The hotel is within walking distance to a range of restaurants and 4 doors down from a location where you can buy bus passes.

Room Tip: Some rooms may be a bit noisier if they face Hispaniola Way or Washington.
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  • Stayed November 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Contributor
30 reviews 30 reviews
8 hotel reviews
Reviews in 20 cities Reviews in 20 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 25, 2013 via mobile

Stayed here on a Saturday and Sunday night with spouse and two teens. Room was simple and comfortable and clean. Location cannot be beat. Hundreds of restaurants within a couple of blocks, many right outside the hotel. For the price and location, the Clay Hotel is a great value. The hotel also has a lot of charm and character. It has some small balconies in common areas where you can sit and watch all the action on Espanola way or just sit back and relax with your favorite beverage and the tropical breeze.

Was this review helpful? Yes 1
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about The Clay Hotel

Address: 1438 Washington Avenue, South Beach, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Restaurant
Hotel Style:
#12 Best Value Hotel in Miami Beach
Price Range (Based on Average Rates): $
Hotel Class:2 star — The Clay Hotel 2*
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Also Known As:
Clay Hotel Miami Beach

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