Stayed at the clay hotel from the 3rd -6th of April after doing Disneyland in Orlando. When we arrived we were given a room with 2 double beds that was supposed to be a family room?? We have a boy and a girl of 7 and 9.
When we spoke with reception we were told that the hotel does not have any rooms with single beds in it? and that the room we had was a family room, eventually after many minutes of asking for a manager we were offered a room with 2 rooms that was ok but still not worth the money we had paid for the family room that was offered when we had booked the room originally.
Also after checking in we were given a room 2 blocks down from reception and up 3 flights of stairs and no lift, which isn't easy with 2 children and 6 Cases! The hallways were disgusting with part of the ceiling hanging down and electrical wires hanging out of the walls and a overbearing smell of old chip fat from the restaurant downstairs. Apparently the hotel is being renovated but we weren't told this when we booked it and saw no signs of work being done.
location is good as long as you don't mind being woken up at 4am by druken idiots that like to shout. If you have children pay a little more and don't get sucked into the promise of a great hotel that is cheap.
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- Also Known As:
- Clay Hotel Miami Beach