From the second I arrived at the front desk I was disappointed. The service was terrible. Very short answers when they would even answer me. The elevator was too small for two people to fit comfortably. It felt like it was about to break. The floors creek with every step and are very worn out. The room I stayed in was nothing like the pictures online. The door had gaps big enough to see through. No in room a/c. The floors were obviously not cleaned in a long time. My sheets had stains on them. The walls and ceilings had stains. Looked like there was mold on the ceiling just painted over. The electrical plug for the microwave was a fire hazard. The shades didn't close all the way and had big holes in them. The tv was actually fine. There was trash in drawers. No towels in the room. Shower barly drains. Shower head sprays everywhere, soaking the entire bathroom. Nothing was ever clean in the room during the stay. They never made the bed. Just pulled the comforter up. Do not stay at this hotel. It is filthy.
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- Also Known As:
- Lorraine Hotel Miami Beach
- Lorraine Miami Beach