To call this place a hotel would be ridiculous. It's more like your nightmare college dormitory. The lobby looks OK, if not a little bland, but after that, the place is a wreck. The hallways are ugly and painted a yucky light green color. The whole place feels old and cheap. Our room was cramped, dirty, and cheap. There was dirt all over the walls and on the floor in the bathroom. The shower was filthy and moldy. The floor in our room was dirty, hard wood - no carpeting. The mattresses were hard and squeaky. It's a miracle we didn't encounter any bed bugs in this place. There was a balcony, but it was tiny and cramped.
The customer service was just as bad. We heard a security alarm going off from one of the stupid broken door locks - nobody came to fix it for almost an hour. One night, we were out of pillows, so we asked the front desk for more. They didn't have any.
The "continental breakfast" consisted of nothing more than shrink-wrapped muffins and coffee. No eggs, cereal, bagels, or juice. At least there's a good bodega just around the corner. The place advertises free Wi-Fi, but the signal is so weak that we couldn't get it from our 3rd floor room, so we had to sit in the lobby.
Boy were we glad to get out of this wreck. This "hotel" was by the far the worst place we ever stayed in. There's a reason it's way less money than all the other hotels in the area - it's absolutely awful.
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- Also Known As:
- Lorraine Hotel Miami Beach
- Lorraine Miami Beach