I stayed at the Lorraine for 4 nights two weeks ago. I must say it definitely isn't the fanciest hotel, but it is totally worth it for the price. I came around Ultra music festival, and all the other hotels were overpriced, so the Lorraine was the most affordable option.
I'm subtracting one star because the first room they put me in had a really stained carpet, it'll be nice if this was removed altogether since Miami is pretty warm and there isn't really a need for carpets.
What I am really satisfied about this hotel is the customer service. When we asked to be moved to a different room, this was immediately done. The next room was simple, but very clean. The rooms are small, but have all the necessary amenities. When we asked for extra towels, this was also immediately done. They also serve continental breakfast in the mornings, which can add to your savings. All the essentials, but definitely fresh.
But first and foremost shout out to their front desk people!!! On my last night there I happened to drop my cellphone on the elevator crack. That's the worst thing it can happen during vacation...a day without cellphone!!!! But I came down the next morning and asked the front desk attendant for help. I feel terrible that I didn't get her name (she was a young Hispanic girl, a little Asian looking), but this girl went above and beyond to help me get my phone back. Even when I had already given up, she suggested getting some tools and calling the elevator company to try to open the elevator box located under. At the end she got my phone back, and I am totally grateful for her!
Overall, if you are a budget traveler, I would highly recommend this place.
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- Also Known As:
- Lorraine Hotel Miami Beach
- Lorraine Miami Beach