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“Great Location & Staff” 5 of 5 stars
Review of Fashionhaus Hotel

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Fashionhaus Hotel
3.5 of 5 Hotel   |   534 Washington Ave, Miami Beach, FL 33139 (Formerly Henry Hotel)   |  
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Hotel amenities
Ranked #143 of 206 Hotels in Miami Beach
Chicago, Illinois
Contributor
13 reviews 13 reviews
3 helpful votes 3 helpful votes
“Great Location & Staff”
5 of 5 stars Reviewed yesterday NEW

We stayed at this hotel for four days and it was beautiful, clean and very close to everything i wanted to do and see in South Beach. The staff were friendly and very informative on everything to do or where to go have a nice time dancing or dinner. I want to thank Jonathan, Maricela and Yadira the front desk employees. Gladis & Olga Lopez

Room Tip: We stayed on the second floor and it was very quiet
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  • Stayed March 2015, traveled as a couple
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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46 reviews from our community

Traveler rating
    6
    12
    20
    4
    4
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11
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3
Business
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Miami Beach, Florida
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 6 days ago NEW

My boyfriend and I stayed here for 3 nights. We had booked the hotel on Expedia and were expecting a bigger room that was nicely decorated. Instead we were put in a room on the second floor with no decor, grey walls, very plain and small. It felt like a shoe box.

There are signs to put on your door to have your room serviced. I would recommend NOT using these signs. We put the sign on for our room to be serviced. After returning from breakfast we noticed the room sign was changed to `PRIVACY`by someone. The cleaning staff said to us that they thought we wanted privacy and did not service our room and offered us some towels. We changed the sign to service again expecting it to be done in the afternoon. It was not done. This happened again TWICE! We were disappointed having stayed there for 3 nights and our room was never cleaned. I would not stay there again for this reason. The cleaning staff is unfriendly. They do not do a good job at all to make the hotel clean and welcoming.

The location was great for going to the beach. If only the owner hired staff who actually took notice of cleanliness and customer service. The restaurant beside called Otentic is a positive. The chef is from France and makes great pastries in house. Overall the hotel is attractive online and when you see the lobby but this is deceiving. The rooms are not as they appear and the cleanliness and service is very disappointing.

Room Tip: The rooms on the first floor are better
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  • Stayed March 2015, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Great location and staff:Jonathan and Justina ,in particular,have been outstanding in terms of friendliness and helpfulness.Great location,close to the beach and good restaurants.Good value for South Beach,which tends to be expensive,especially as you get close to the beach.Funky décor,tasteful and Art Deco-ish.Maid service is excellent and the room was maintained very clean.Good reataurant with good service and nice ambiance downstairs.

Room Tip: Rooms on the 2nd floor,not facing Washington Ave.,are quieter.
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  • Stayed February 2015, traveled as a couple
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
Reviews in 27 cities Reviews in 27 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Good location. The hostess was lovely and helpful. Jacinta i think was her name. Shower good. Room good. Bathroom small but no biggie. Room was a decent size. Very comfy beds and pillows. Recommend and would stay again. Pretty well priced also. Lovely cafe connected to it also

Stayed March 2015, traveled with friends
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london
Senior Contributor
42 reviews 42 reviews
38 hotel reviews
Reviews in 37 cities Reviews in 37 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed February 15, 2015

I stayed here with a friend, mostly because we got an excellent deal on Expedia.

The location is excellent - quick walk to shops, restaurants and the beach. The hotel appears to want to be a boutique hotel..
Rooms: Interesting deco! Definitely in need of up-dating but came with the essentials. Beds were comfortable [but for some reason no duvet!] and the rooms quiet to outside noise but probably because of the AC. Old style AC so noisy, room cleaning was very average.
Bathroom: reasonable size. Shower worked well.
Reception: Staff could have been better - we requested a wake-up call which we didn't get, and same for an early morning taxi reservation. Fortunately we had Uber!
The hotel did provide beach towels which was very handy.
Access to the rooms was via stairs - not great with a heavy suitcase, and whilst we were there the lobby had some work done with one of the stairways closed. There was no information provided so something we discovered at the bottom of the stairs!

Would I stay here again - yes if I got a good cheap deal. At full price I think it is expensive [but Miami Beach is anyway], and there are other options available that I would explore. Best thing was location if you don't care about being on the beach.

  • Stayed January 2015, traveled with friends
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, Canada
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 15, 2015

Hotel was clean it has a good location It has two story with NO elevator we are middle aged and I suffer with a very bad back and we were not offered any assistance with our bags When we asked about parking ,the girl at the front desk had her I phone playing loud music and I had to ask her the question 3 times instead of turning the phone down she leaned toward me and raised her voice, VERY unprofessional ! Then I was given incorrect information and came within seconds of having my car towed away by the notorious Tremont towing (as seen on TV) would have cost me $400.00 as I was informed by a parking enforcement Officer. In house restaurant was expensive It was $3.75 for a small coffee There was a party on the second floor people running up and down the hall laughing and hollering until 5 am management did NOTHING would not recommend for anyone over the age of 21 to 25 years of age.

  • Stayed January 2015, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cole Harbour, Canada
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed January 31, 2015

not the worst hotel you could stay at but certainly not the best. It looks so good, the décor is good but it was very dirty, especially for this price at $250 per night. The lobby is cute, the furniture is nice, the staff seemed nice, that lamp in the lobby is awesome, the fashion face room doors are fun. Then you enter the room. Ours had two double beds for a first night of our honeymoon before heading out on our cruise, we wanted a king, that's ok, we snuggled in a double. The bathroom appeared to have not been cleaned, the sink, vanity and floor were really dirty, there was even hair on the facecloth. It appeared that maybe a housekeeper came in and emptied the trash and made the beds and replaced some of the towels. There was even a shoe box in the closet that the last visitor left behind that the housekeeper neglected to remove. Overall the location is good, the décor is good but if you get a filthy room you should not pay in this price range.

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Location
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Fashionhaus Hotel

Address: 534 Washington Ave, Miami Beach, FL 33139 (Formerly Henry Hotel)
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #143 of 206 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Fashionhaus Hotel 3.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Henry Hotel Miami Beach

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