We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Dirty with no hot water” 1 of 5 stars
Review of Ocean Reef Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Save
You added Ocean Reef Suites to your Saves list
Ocean Reef Suites
3.0 of 5 Hotel   |   1130 Collins Avenue, Miami Beach, FL 33139   |  
Hotel website
  |  
  |  
  |  
Hotel amenities
Ranked #154 of 203 Hotels in Miami Beach
1 review
1 helpful vote 1 helpful vote
“Dirty with no hot water”
1 of 5 stars Reviewed November 14, 2012 via mobile

Long story short, the hotel is dirty. There were brown stains on the walls and carpet, the air conditioner vent was full of dust, the tub drain was partially clogged, and worst of all there was no hot water. The best you could get was tepid, at best before becoming cold again. And the bushes outside the hotel smelled of urine.

Plus, just because you have a microscopic kitchenette and an ikea table for two next to the bed, you can't call it a "suite".

Location is good, but the parking sitch is clusterballs. Park at the lot across the street, cause if you use their valet it'll take at least 20 min for them to get your car.

If you've made a reservation here I suggest you cancel it.

  • Stayed November 2012
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, December 10, 2012
We are terribly sorry to know that you weren't happy with our hotel. We have been under construction and there's more renovations to come. That's why things have been messy around here. Yet, it is for a good cause! Once it's all done, everyone will enjoy the benefits. Regarding the little kitchen and table for two, what you describe is one of our studios, not the suite. Our suites have a large kitchen and a table that seats four people. Perhaps there was a misunderstanding with respect to that. We apologize and are willing to work with if you wish to talk to us personally about your experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

395 reviews from our community

Traveler rating
    92
    160
    89
    34
    20
See reviews for
84
156
26
17
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Caracas, Venezuela
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 13, 2012

I must say that this Hotel is perfect for people on a budget. I stayed there with 3 friends in a suite/ room (we were all girls so sharing a room was not a problem) for 2 nights. We checked in around 2pm and were given the room straight away. Staff was really polite and helpful and spoke spanish which made things easier for all of us (we do speak english but having someone speaking your own language is always good!). The location is fantastic, the decor is stylish, and again the staff just fantastic, blending friendliness and efficiency in just the right amounts.

Overall a great little hotel.

Stayed October 2012, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, November 24, 2012
You are so kind. Yes, our rooms are like small apartments, perfect for families or friends ready for a fun vacation. Speaking Spanish is almost essential here and we like making our guests from Latin America feel welcome.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
1 review
4 of 5 stars Reviewed November 6, 2012

Very Good hotel, right in the middle of everything.
Good, multilingual staff. Excellent service. Great area, full of shops and bars
Traveled there on business, but will definitely come back to explore the city more from there.

Stayed October 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, November 24, 2012
We would love to have you here once again, especially on a leisure trip. We hope 2013 brings you back. It will be our pleasure.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rio de Janeiro, RJ
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
Reviews in 21 cities Reviews in 21 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 26, 2012

We booked for 1 night only, the location is great, just a few blocks from Ocean Drive. The staff is very helpful, the room is clean and comfortable. There're many parking lots around with fair prices.

  • Stayed October 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, October 29, 2012
Thanks! Parking is something sometimes travellers worry about. True, South Beach is designed so people can walk to places. Yet, there's no need to stress if one has a car because of the many parking lots in the area and also the valet parking service, which is available 24 hours. Once again, thanks for your review!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
uaberg@telia.com
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 14, 2012 via mobile

Noicy aircondition, but friendly service. Er had a good stat in Miami with the Beach nearby and restaurants and shopping ad well. As Swedish guests we liked the IKEA furniture. The valet parking service was perfect!

  • Stayed October 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, October 29, 2012
Thanks for your comments! Our best wishes to you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Delray beach, fl
Senior Contributor
39 reviews 39 reviews
15 hotel reviews
Reviews in 18 cities Reviews in 18 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed September 20, 2012

Location is wonderful for the type of wknd I like in SB. The evening was a little loud around 2am when the people outside our room started wondering in and speaking loudly. But the size of the room was great, having the kitchen is a big plus, it felt like a little apartment. We were able to make 3 outfits changes the day we stayed b/c we were so close to everything.

  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, October 1, 2012
Thanks a lot! We can say many things about our hotel, but what really matters are the testimonials of travelers like you, who were able to make the most of their time because of us being so conveniently located. Hope you come back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed September 17, 2012

Front desk personnel were terrific. Accomodating and pleasant. Marcel let us leave our bags since we arrived early. When we came back 6 hours later after a tour, they were waiting just as we left them. Then the internet room next door had slow internet and we were allowed to print boarding passes at the front desk free of charge!! Location is great. The down side: the shower didn't drain and we had water up to our ankles and the radio/clock didn't work at all. We had to go down and ask for a wakeup call as we coudn't set the alarm. The TV had a lot of stations, the room was fairly clean.. but with carpeting it is always holding some dirt. You need to leave your car in the street and the valet picks up and takes to the lot for a fee of $20 a day. You must call early as it takes at least 20 minutes for car to arrive. All in all we were satisfied with our one night stay.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ORSuites, Guest Relations Manager at Ocean Reef Suites, responded to this review, October 1, 2012
Thank you for your comments, the pros and the cons. We are happy you were overall satisfied with our performance and, by no means we ignore the fact that we could have done better. We know some of our bathrooms need our attention. It's a difficult process, but we will get there. Warmest regards from everyone at the Ocean Reef Suites.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Ocean Reef Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Ocean Reef Suites

Address: 1130 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Kitchenette Suites Wheelchair access
Hotel Style:
Ranked #154 of 203 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ocean Reef Suites 3*
Number of rooms: 34
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Cheap Tickets, Hotels.com, Orbitz, HotelTravel.com, Odigeo, TripOnline SA and Tingo so you can book your Ocean Reef Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Ocean Reef Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.