My family and I were staying on South Beach for my brother's wedding this past weekend. We were relocated to this property, as our original booked hotel was suddenly flooded.... This hotel was OLD and not refurbished! Granted most of the rooms are suite style and have a living area, full kitchen and separate bedrooms, but again- still old! The carpets in the bedrooms are dirty and stained- not something you would want to walk on in your bare feet. The bathrooms are 50 years old,the shower only bathroon did NOT have hot water no matter how long we let the water run. The tub bathroom did have hot water but also had foreign hairs that needed to be washed out. The hotel does have a pool and is located right on the beach side. However BEWARE- after dark evidently there is some sort of "Private Club" that ensues. When my boyfriend and I went down to have a walk on the beach we were locked into the property as the hotel lockes the gate going to the beach, I guess for the "club". That's not all- it get's better! After not being able to get on the beach, we were then not even able to get back into the hotel! There are two locked doors on the first floor heading to the pool area- again BEWARE-as both are locked. When we tried using our keys to unlock the door to go back upsatirs we were not able to do so! We then resorted to banging on the glass to try and get someone's attention to let us back in as we were now stuck in the pool area. There was no one behind the front desk to hear us, the valet guys were too deep in conversation to hear us, and nobody else was in the lobby. After a while someone in the back office I guess heard us and let us in. Much to our surprise he informed us about the "Private Club" after 9:00 PM for which was off limits unless you were a member!!! He also sadi that this was clearly marked on the doors leading out to the pool.....IT WAS NOT!!! We double checked. And at that was a total jerk about the whole situation, as if we had disobeyed the rules of "the private club"! You must pay for "valet" parking, which would be fine if the valet brought the car around for you. On two occasionas that we were leaving the hotel, the valet tossed us our keys and said the car's right over there! Also, if you are a light sleeper the very loud OLD a/c units will keep you up at night. So all in all, old, unrefurbished, negative customer service, locked out of the hotel, not permitted to use the pool or beach access...................yes unfortunately- TERRIBLE!!!! Stay some where else and save yourself the headache!
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- Also Known As:
- Seacoast Hotel Miami Beach