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“Always a pleasure” 5 of 5 stars
Review of Penguin Hotel

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Penguin Hotel
3.0 of 5 Hotel   |   1418 Ocean Dr, Miami Beach, FL 33139 (City Center)   |  
Hotel amenities
Ranked #94 of 205 Hotels in Miami Beach
1 review
“Always a pleasure”
5 of 5 stars Reviewed 2 days ago NEW via mobile

I recommend the Penguin Hotel to any visitor who wants to stay in Ocean Drive. The staff and the Housekeeping team are always friendly and ready to go above and beyond. I want to make a special mention to Carmen at the Front desk who is always engaging and quick to help you with whatever you need with a smile. Josefa who is in housekeeping and is always very friendly, and does a great job with passion to ensure your room is clean and neat. Finally Risa the supervisor who seem always focus and business , but never busy to say Hi! When she see you. Great team..

Stayed April 2015, traveled solo
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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703 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
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English first
1 review
5 of 5 stars Reviewed 2 days ago NEW via mobile

Awesome service! See Staurt at the Bar. Friendly, prompt service and good quality drinks/food. Had margaritas, Beers, Breakfast and Lunch. Beautiful view of the beach. Clean and air conditioned. Located right across from the beach.

Stayed April 2015, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rome
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

We had a great time at the Penguin. The hotel is located in a perfect spot. Good compromize between ocean's restaurants and lincoln road.
Clean and confortable.
Special thanks to the housekeeper Josefa,
Raira the supervisora and Omay the house man
Great people

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed in this smart hotel post New years eve. Rooms and bathrooms are small but smart and clean. We could hear what is going on in the room next door! Passage is a bit stuffy. Breakfast is nice. Location is Excellent! bang on Ocean drive! One road across the beach and azure waters! Staff young and friendly , I had the best time !

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It's not my first time at this hotel. I like this hotel reason that this hotel is very close to the beach and very clean, especially good service with reception (Carmen) . I advice to all customers who wants to stay close to beach.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a great time using this as a little pre-cruise location. Valet parking was over priced, but I think that is true of all South Beach. Walking distance to all the shopping, dining and art deco locales! Included breakfast was just enough.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review, 2 weeks ago
Greetings from The Penguin,

It's great to know you found our awesome location so convenient and as result having a great overall experience. Thank you so much for taking the time in leaving us your feedback. We hope to see you back really soon!

Kind Regards,

Alexeis Espinosa
Reputation Manager
Penguin Hotel Miami Beac
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, Wyoming
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Our family made a drink stop here and what a find great drinks and the best service in South Beach. Britney was our server and was most helpful. Not only great service but filled with tips to enhance our stay. We are booked at another hotel but thanks to Britney we will b back

Stayed April 2015, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review, 2 weeks ago
Hello Sourboy,

We really appreciate you stopping by and I will be sure to share your wonderful comments with Brittney. It was our pleasure to have served you and we truly hope to see you back really soon!

Kindest Regards,

Alexeis Espinosa
Reputation Manager
Penguin Hotel Miami Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Penguin Hotel

Address: 1418 Ocean Dr, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #94 of 205 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
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