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“Perfect stay” 4 of 5 stars
Review of Penguin Hotel

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Penguin Hotel
3.0 of 5 Hotel   |   1418 Ocean Dr, Miami Beach, FL 33139 (City Center)   |  
Hotel amenities
Ranked #94 of 205 Hotels in Miami Beach
Rome
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Perfect stay”
4 of 5 stars Reviewed 2 days ago NEW via mobile

We had a great time at the Penguin. The hotel is located in a perfect spot. Good compromize between ocean's restaurants and lincoln road.
Clean and confortable.
Special thanks to the housekeeper Josefa,
Raira the supervisora and Omay the house man
Great people

Stayed April 2015, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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699 reviews from our community

Traveler rating
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    64
    116
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed in this smart hotel post New years eve. Rooms and bathrooms are small but smart and clean. We could hear what is going on in the room next door! Passage is a bit stuffy. Breakfast is nice. Location is Excellent! bang on Ocean drive! One road across the beach and azure waters! Staff young and friendly , I had the best time !

  • Stayed January 2015, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

It's not my first time at this hotel. I like this hotel reason that this hotel is very close to the beach and very clean, especially good service with reception (Carmen) . I advice to all customers who wants to stay close to beach.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Contributor
12 reviews 12 reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Had a great time using this as a little pre-cruise location. Valet parking was over priced, but I think that is true of all South Beach. Walking distance to all the shopping, dining and art deco locales! Included breakfast was just enough.

  • Stayed March 2015, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review, 2 weeks ago
Greetings from The Penguin,

It's great to know you found our awesome location so convenient and as result having a great overall experience. Thank you so much for taking the time in leaving us your feedback. We hope to see you back really soon!

Kind Regards,

Alexeis Espinosa
Reputation Manager
Penguin Hotel Miami Beac
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Jackson, Wyoming
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Our family made a drink stop here and what a find great drinks and the best service in South Beach. Britney was our server and was most helpful. Not only great service but filled with tips to enhance our stay. We are booked at another hotel but thanks to Britney we will b back

Stayed April 2015, traveled with family
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AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review, 2 weeks ago
Hello Sourboy,

We really appreciate you stopping by and I will be sure to share your wonderful comments with Brittney. It was our pleasure to have served you and we truly hope to see you back really soon!

Kindest Regards,

Alexeis Espinosa
Reputation Manager
Penguin Hotel Miami Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockholm, Sweden
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel is a lot of fun with the penguin theme. Definitely stands out from other hotels!
The rooms were clean and spacious. 2 bottles of water was in the room every day. Showers were good.
We had breakfast and lunch in the restaurant and it was really good. Specially enjoyed their pizza that we could split when we weren't that hungry.
The location is the best - a little bit higher up on ocean drive so that you get away from the party during night but still only a few minutes walk to get to the party and restaurants.
Staff was great, very service minded.
I would definitely recommend this hotel.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review, 2 weeks ago
Hello Sudding,

As we understand it, everyone loves pizza, right? So we make sure that ours is extra delicious and top notch! It's always great to find a guest that's had such a wonderful and full experience through out their stay. We really appreciate your time with us and I will be sure to personally share your wonderful comments with the rest of the staff. Thank you again for leaving us with your feedback and for the opportunity to serve.

Kindest Regards,

Alexeis Espinosa
Reputation Manager
Penguin Hotel Miami Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Langley City, Canada
Contributor
20 reviews 20 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Stayed here for 2 nights in March. The hotel is in a great location, across from the beach, and in the thick of restaurants and bars. We had a standard king room on the ground floor. Noise was not an issue but our room was quite run down. Chipped paint, black mould in the tub/shower, smudges of dirt on the drapes were all things that regular maintenance should remedy. Bedding and other areas of the room were clean. Staff were generally helpful and courteous.

Stayed March 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AlexeisE37, Guest Relations Manager at Penguin Hotel, responded to this review, 3 weeks ago
Hello Christine,

Thank you for taking the time to share your experience with us. I'm very glad that you enjoyed our very convenient location, clean rooms and courteous staff. However, I do apologize for any oversight you may have found in your room from our side. We can assure you that all of our rooms thoroughly inspected before being turn in to our guest for check in. I have gone ahead and shared your comments with the rest of the managers. Thank you so much for the opportunity to serve.

Kindest Regards,

Alexeis Espinosa
Reputation Manager
The Penguin Hotel Miami Beach
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Penguin Hotel

Address: 1418 Ocean Dr, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #94 of 205 Hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Penguin Hotel 3*
Number of rooms: 43
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