We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Good value For money” 3 of 5 stars
Review of Penguin Hotel

Save Saved
You added Penguin Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Penguin Hotel
3.0 of 5 Hotel   |   1418 Ocean Dr, Miami Beach, FL 33139   |  
Hotel amenities
Ranked #91 of 200 hotels in Miami Beach
Adelaide, South Australia, Australia
Contributor
13 reviews 13 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
9 helpful votes 9 helpful votes
“Good value For money”
3 of 5 stars Reviewed February 26, 2014

For a hotel with an ocean view this was great, not in the super busy end of the street which was nice though so lots of road noise. Room was on though needs some fixing, shower head wouldn't stay up though pressure and heat was fine, basin was on a lean as legs had rotted out, couldn't hear the TV if aircon was on, lots of noise with super thin walls and gaps in doors and windows.

Wifi worked Ok as well which was a surprise, free drink nice but you pay resort fee so not really free since good other than on lady who forgot our order had to go up and ask about it and then still added 5 bucks auto tip for 2 drinks. Bed and pillows were fine also.

Top spot and location just don't be expecting 5 start for the price which was good value for the location.

Hire a bike from bike and roll (not the stations which are poor value with no lock provided and ride all around the paths, beautiful place indeed!

Stayed February 2014, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, March 4, 2014
We are thrilled that you loved our location and great ocean views! We are very sorry for any inconvenience you encountered due to maintenance issues with your room. We would love some more information regarding those issues so we may arrange the necessary repairs, please email us at vsuperno@penguinhotel.com. We think a welcome drink is the perfect start to a trip to the beach, we’re glad you enjoyed it. Our resort fee also includes; 2 bottled waters each day, breakfast, local phone call, in room safe, beach towels and more. We apologize sincerely that your ticket was misplaced when you ordered. Your bike tips are fantastic! We know that future guests will be very grateful, thank you. We hope to see you again when you next want to enjoy South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

571 people have reviewed this hotel

Traveler rating
    110
    174
    120
    60
    107
See reviews for
33
199
55
28
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Buffalo, New York
1 review
4 of 5 stars Reviewed February 24, 2014

You can't beat the price and location of The Penguin Hotel. It's right near the start of Ocean Drive, so it's just a two minute walk to the beach. The staff was extremely friendly and accommodating; Carmen was easily one of the most helpful front-desk staff members I've experienced at any hotel. She went above and beyond to make sure our stay was the best it could be. If you are looking for a great location in South Beach, The Penguin is perfect!

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, February 27, 2014
Thank you, your review has left us smiling! We absolutely love our location and we are thrilled that you feel the same. It is wonderful to hear that you found our rates reasonable. Your praise of our staff, especially Carmen, is greatly appreciated. We will be sure to pass on your kind words. We can’t wait to see you again when you next visit South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
london
Top Contributor
107 reviews 107 reviews
21 hotel reviews
Reviews in 18 cities Reviews in 18 cities
119 helpful votes 119 helpful votes
5 of 5 stars Reviewed February 22, 2014

This is a great medium range location, just away from the noise further down Ocean Drive. We found the staff were very attentive and fun.It looks across the beach and you can walk along the beach in the sea to Lincoln/Collins as we did for a romantic stroll.
It is !!

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, February 27, 2014
We love the spontaneity and romance you spoke of from your recent trip! We are very happy to have been a part of your great vacation. We hope to see you again when you next need some time on the beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary, Canada
Top Contributor
148 reviews 148 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
587 helpful votes 587 helpful votes
3 of 5 stars Reviewed February 22, 2014

Location! Location! Location! This boutique hotel couldn't be placed in a better location for visiting South Beach. It's perched on Ocean Avenue amidst a string of eclectic hotels and restaurants, with beach views from the front of the hotel. Full on interior and exterior South Beach Art Deco is the second best feature of the hotel. The front desk staff were over the top friendly and the restaurant staff accommodating, while being run off of their feet. An evening cocktail and slim pickings, continental breakfast (offered at the hotel across the back alley) were included with the mandatory resort fee. The hotel itself left something to be desired: linens were sparse, pillows horrific, walls were thin, room entrance doors had gaps, furnishings were worn out, plumbing was loud and there was no remote control for the TV. If you don't mind paying a hefty price for location, then this is the place for you. If you expect a few amenities and a decent sleep, then perhaps this is not the place to stay.

Room Tip: Rooms at the back are moderately quieter than the front street
See more room tips
  • Stayed February 2014, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, February 27, 2014
We are thrilled that you loved our location, we fully agree! The Art Deco district is an amazing historic neighborhood in the heart of a vibrant area, there is always something to see and do here! We are sorry that you were less impressed with the rest of your stay. We would love for you to reach out to us personally at vsuperno@penguinhotel.com. We look forward to hearing from you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
67 reviews 67 reviews
5 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed February 15, 2014

Going to Miami Beach. Check out the Penguin. Great location and unbelievable service with a smile. Ask for Anessa and Leo. They will take good care of you....can't wait to return. The rooms are immaculately clean and just the right size. Enjoy your stay

  • Stayed February 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, February 20, 2014
Thank you for the fantastic review, you have truly made our day! We are thrilled that you had such a wonderful stay, and that our staff took excellent care of you. We can’t wait to see you in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed February 12, 2014 via mobile

My hubby and I booked this room last minute and were pleasantly surprised! The rooms were much more than I expected, the location was awesome and the free welcome drinks were a great plus! We ended up booking for an extra 2 nights! If Im ever back in Miami I will be booming here again!

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, February 20, 2014
Thank you for the amazing review, we are thrilled that you had such a wonderful stay as our guest! Welcome drinks… the perfect start to a beach vacation, we are glad you enjoyed them! It is great to hear that you had such a fantastic time you extended your trip. We can’t wait to see you again the next time you visit South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pensacola FL
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 9, 2014

My stayed was a wonderful experiences, the room was very clean, large for one person.
The staff was very kind, helpful. Carmen at the front desk always was nice ready to provide what I need, David and Renzo best waiter, Laurence make sure I was taking care.
The location is perfect.

  • Stayed February 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenny K, Guest Relations Manager at Penguin Hotel, responded to this review, February 18, 2014
We are thrilled to hear that you had a fantastic stay at our hotel! Your praise of our staff is greatly appreciated. We will pass your compliments onto them; we know it will make them very happy. We hope to see you again when you next visit South Beach.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Penguin Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Penguin Hotel

Address: 1418 Ocean Dr, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #91 of 200 hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Penguin Hotel 3*
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline, Expedia, BookIt.com, Tingo, Hotels.com, Travelocity, TripOnline SA, getaroom.com, BookingOdigeoWL, Despegar.com, Agoda, Otel and Venere so you can book your Penguin Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Penguin Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.