I booked the Seagull Hotel on a whim. After looking at many hotels in the Miami Beach area, South Beach area and Downtown Miami my husband and I decided that we wanted to stay beachfront since the business convention is an all day occurrence and the fact of coming home to a beachfront hotel would be nice. Let me just start out by saying I did in fact read the reviews on this hotel and I was mixed with some of them. I am a very clean person. I have an infant and a 95 pound Labrador Retriever so I'm vacuuming at least once a day, cleaning our hardwood and carpet everyday and certainly making sure we don't attract ants or any bug for that matter into our home. The Seagull Hotel has a nice location...don't get me wrong, it was like I was roped in because it was cheap and beachfront with a balcony. Can't find anything under $200.00 in South Beach for that price. We stayed at the Casablanca two years ago and wanted something closer to places to eat and we did just that. I'm sorry to say that I was one of those suckers who went ahead and booked the Seagull Hotel. I checked in at 2:30pm and checked out at 3:15pm the same day. The first room was # 504 and the hotel room was deplorable. There obviously was a leak in the ceiling right above the heater and ac unit in the bedroom. Inside of the heater and ac unit was black mold. Sorry but I'm down in Miami for business. Not to get sick. After seeing the bed frame and remembering there were reviews of mice and bugs I got skeeved out and checked the bed for bed bugs--didn't find any but the bed sheets were non existent. I'm not looking for anything fancy but bed sheets with no blood stains I'd prefer. The bathroom was horrible. The shower head had hard water stains on it and the floors, tub and sink hadn't been cleaned. It was still dirty from whoever stayed there prior. After deciding room # 504 wasn't clean and safe enough for me to stay in I went down and spoke to Judith who understood my issues with the room. She seemed surprised that there was something wrong with the room. Oh and not to mention the dresser drawer was broken. Wouldn't close at all.
So after getting moved from room #504 to room #702 there wasn't much difference with the appearance of the rooms. The heater and ac unit wasn't any cleaner and the ceiling above the heater and ac unit was recently patched from a leak. The hotel door to the room couldn't open more than a quarter of the way. I tried to force the door open to get my luggage in and I couldn't open it. After I decided this hotel was terrible I called the Marseilles Hotel which is 3 blocks south. I was told that it would be $40 more expensive a night but it was worth every penny.
After getting off the phone with the Marseilles Hotel I proceeded to the front desk and checked out of the Seagull Hotel. Since I paid with a debit card my deposit of $26 was given back to me in cash and the rest of my money $515.79 would be refunded to my bank account as soon as they got the modification for my reservation faxed over from booking.com. After speaking with booking.com and gave them all my information I told Judith that booking.com is faxing over the modification as we speak. Asked Judith how soon I should expect my refund and she said as soon as they got the modification from booking.com they'd be able to refund me my money. As soon as I got confirmation from Judith that she received the modification I ended the call with booking.com and I was asked to sign a breakdown of my refund. As I signed it and gave it back to Judith I asked her if I should check my bank account to see if the refund went thru. She advised me that it won't be refunded for 7-10 days. What a crock and a nice way to lie to a customer. I hope they go out of business sooner rather than later.
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- Also Known As:
- South Beach Days Inn
- Miami South Beach Days Inn
- Hotel Days Inn South Beach