We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“will go back.great loation simple and clean...” 4 of 5 stars
Review of Crest Hotel Suites

Save Saved
You added Crest Hotel Suites to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crest Hotel Suites
3.0 of 5 Hotel   |   1670 James Avenue, Miami Beach, FL 33139 (City Center)   |  
Hotel amenities
Ranked #120 of 200 hotels in Miami Beach
Stratford, Canada
1 review
“will go back.great loation simple and clean...”
4 of 5 stars Reviewed November 14, 2013

we stayed here in Oct and enjoyed our stay. The front desk young lady was very friendly .We left our suitcases in the lobby (I was a little nervous about it at first) she tagged out luggage and we went to see the sights of Miami.the beach was 2 blocks away and was great .There is a Macdonald's which we enjoyed a nice salad for lunch ,The pool at the hotel was nice ,slept well nice beds and a good size closet with a safe .the rooms are simple small but clean .we will go back .we had the breakfast there bagels .cereal milk, coffee and fruit what ever you wanted the gentlemen there was very nice also.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 2, 2013
Dear Jane150858.

We appreciate you taking the time to share your experience at Crest Hotel Suites. We are glad your staying was a pleasant one. We are happy to know that both our front desk and restaurant staff was able to satisfy your needs and as a hotel we provided you with quality service. As an Art Deco building from 1939 the rooms are relatively small compared to other cities in the US. We look forward to serving you again when your travels bring you back to South Beach.

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

478 people have reviewed this hotel

Traveler rating
    62
    193
    128
    44
    51
See reviews for
109
125
16
26
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Florianopolis, SC
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 5, 2013

Good hotel close to the beach, Collins Av. e Lincoln Road Mall, where you can find a lot of stores and restaurants. Room and bathroom were clean and spacious. There was a nice cafe by the lobby, with a good breakfast menu, which is not included. The only bad thing about this hotel I can mention is the grumpy girl at the front desk.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 2, 2013
Dear Ressmaas.

We appreciate you taking the time to share your experience at Crest Hotel Suites. We are glad your staying was a pleasant one. We are happy to know that our location was convenient for you. We are located in the heart of South Beach, just a few steps from all the attractions South Beach has to offer restaurants, shops and sandy beaches. Customer service is very important; as such we have addressed the issue directly with the front desk staff and have taken the appropriate actions. . We look forward to serving you again when your travels bring you back to South Beach

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jundiaí, Sao Paulo, Brazil
Top Contributor
61 reviews 61 reviews
18 hotel reviews
Reviews in 30 cities Reviews in 30 cities
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed October 29, 2013

Nice , this is like a flat,
Not glamorous but clear ... The service is not so good the attendents are roughs! But the hotel attend the needs for a not expensive price ! Close to the main stores and Lincoln Road. You can stay with 3,4 or more people and will be a good place, there is space enough in the rooms

Stayed October 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 6, 2013
Dear Ivini G.

We appreciate you taking the time to share your experience at Crest Hotel Suites. We are glad to you had a pleasant stayed. Customer service is very important; as such we have addressed the issue directly with the front desk staff and have taken the appropriate actions. As you mention our hotel is located in the heart of South Beach, just a few steps from all the attractions South Beach has to offer, as well as the Miami Beach Convention Center.. We look forward to serving you again when your travels bring you back to South Beach.

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montreal, Canada
Contributor
18 reviews 18 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 25, 2013

This place is "tired", in need of a reno. But then it wouldn't be the bargain it is for this spectacular location. Rooms were European-style, that is utilitarian but clean. AC worked great, bathroom was small but fine. Front desk people nice. But..... Location, location, location. Just blocks from the beach, right in the middle of things. Fantastic for the price.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 6, 2013
Dear Ah Nooo T.

We appreciate you taking the time to share your experience at Crest Hotel Suites. We are glad to you had a pleasant stayed. As you mention our hotel is located in the heart of South Beach, just a few steps from all the attractions South Beach has to offer. We are happy to know that our front desk staff was able to satisfy your needs and as a hotel we provided you with quality service. We look forward to serving you again when your travels bring you back to South Beach.

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 22, 2013

I was slightly concerned about staying here after reading some of the reviews, but I was pleasantly surprised with this hotel. The rooms were very basic but the bed was large and comfortable. Everything was nice and clean within the room and had a large flat screen TV with lots of channels. The pool was small but clean and quiet- nicely positioned at the front of the hotel but screened from the road. The food in the onsite cafe was nice and reasonably priced.

I would advise to be aware there is no parking, but there is a car park across the street with a 24 hour attendants that always held a space for us as we were staying at the hotel. Overall I found the staff helpful and friendly- there was always someone around if you needed anything. The hotel itself is in a great location with lots of shops and the beach very nearby- I would have happily stayed longer.

Room Tip: Bring tea, coffee and a travel kettle as there are none within the room, but the onsite cafe is grea...
See more room tips
  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 6, 2013
Dear Sazzleb24

We appreciate you taking the time to share your experience at Crest Hotel Suites. We are glad to you had a pleasant stayed. Parking is not available at the hotel; we have all parking information and location at the front desk at the time of your arrival. As you mention our hotel is located in the heart of South Beach, just a few steps from all the attractions South Beach has to offer. We offer Studios and Suites that are much larger and are equipped with full kitchenette, coffee makers and large bathrooms; upgrades are bases on availability upon check in at a nominal cost. We are happy to know that our hotel staff was able to satisfy your needs and as a hotel we provided you with quality service. We look forward to serving you again when your travels bring you back to South Beach.

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bateau Bay
Senior Reviewer
8 reviews 8 reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 21, 2013

Booked this hotel through booking.com. Great rate. Used a pre paid $US mastercard to secure.
I was unable to check emails while I was away. Apparently the card was declined - a bit strange as it was the same card we booked 11 other hotel / motel stays at while on our month long odyssey around USA. Any way we arrived at 9.40 pm -Flight arrived in Miami at 9.00pm. Only to be greeted by a very unhelpful check in clerk who would only say that the booking was cancelled. Although he still had the same room category we originally booked but we had to pay twice the price originally booked through booking.com. As we had free cancellation up to 24 hours out I thought it was a bit over the top not to honor our original booking. As it was labor day week end I think maybe they decided they would cash in and get double the money for the two rooms. Check in clerk did ring the manager but all we got back was that the booking was cancelled. He did not even bother to come and see us even though we had a very upset traveler thinking we would be walking Miami beach hotels looking for rooms at 10.00pm. We were there for two days and nights. If this hotel was advertised on booking .com for what we eventually paid I would have booked elsewhere. This hotel is not worth $170.00 US a night. It is a very basic hotel - not even a refrigerator in the room. Had to use ice machine and buckets in the bath to keep things cold. At $85.00 as booked with booking.com it would have been OK. If you are looking at his hotel don't pay any more. My God we got 4 stars at Hilton Elara in Vegas for $108 for a cnr junior suite.
To say the least I was very disgusted with this hotels attitude. Especially as the rooms we booked were still available. It's just that they wanted double the money.

  • Stayed August 2013, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 6, 2013
Dear Warwick T.

We appreciate you taking the time to share your experience at Crest Hotel Suites. When making a reservation online your credit card information is required to guarantee your reservation, as a hotel we hold the right to pre-authorize your credit card for the first night rate plus taxes, all this information can be found on the website you use to make your reservation. When credit card declined we inform booking and they send you an email requesting a new credit card details, in the event this information is not provided within 24 hours your reservation will be cancel. As you mention Labor Day Weekend prices are higher and rates can change. We offer Studios and Suites that are much larger and are equipped with full kitchenette, coffee makers and large bathrooms; upgrades are bases on availability upon check in at a nominal cost. We look forward to serving you again when your travels bring you back to South Beach.

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brooklyn, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 16, 2013

I was about to stay at this hotel, but 'thanks to' the impatient unhelpful and dumb front desk person, who couldn't spell out a few simple words over the phone for me so I could make the reservation, I did not stay and am very happy I didn't.

  • Stayed September 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CrestHotelSuites, Public Relations Manager at Crest Hotel Suites, responded to this review, December 6, 2013
Dear Transvision.

We appreciate you taking the time to share your experience at Crest Hotel Suites. Customer service is very important; as such we have addressed the issue directly with the front desk staff and have taken the appropriate actions. We look forward to serving you when your travels bring you back to South Beach. Please contact reservation department directly and we will make sure to meet your expectations.

Best Regards.

Crest Hotel Suites Family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Crest Hotel Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crest Hotel Suites

Address: 1670 James Avenue, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > City Center
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #120 of 200 hotels in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Crest Hotel Suites 3*
Official Description (provided by the hotel):
This unique contemporary boutique hotel is located in the heart of South Beach's Art deco District. Walking distance to world famous Ocean Drive, Lincoln Rd Mall restaurants, nightlife and sandy beaches. Renovated in a contemporary style that provides all the conveniences required by today's travelers. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Hotels.com, Expedia, Travelocity, Tingo, Priceline, BookingOdigeoWL, TripOnline SA, Despegar.com, Venere and Otel so you can book your Crest Hotel Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crest Hotel Miami Beach
Crest Hotel South Beach

Owners: What's your side of the story?

If you own or manage Crest Hotel Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.