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“Miami Visit” 3 of 5 stars
Review of Four Points by Sheraton Miami Beach

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Four Points by Sheraton Miami Beach
3.0 of 5 Hotel   |   4343 Collins Avenue, Miami Beach, FL 33140   |  
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Ranked #98 of 200 hotels in Miami Beach
del
Top Contributor
54 reviews 54 reviews
54 hotel reviews
Reviews in 28 cities Reviews in 28 cities
15 helpful votes 15 helpful votes
“Miami Visit”
3 of 5 stars Reviewed May 23, 2014

I would say except the location rest every other aspect is average.

the location of the property is very attractive, absolutely by the beach and that was the attraction to zero in the place before travel.

the rooms are no way near expectations, very basic considering the price one pays, the other facilities are also basic, didn't see the luxury quotient.

other then that I must mention the front office and other staff is not very comfortable in conversing in English and causes a problem to international traveller.

Room Tip: look for sea facing rooms
See more room tips
Green Features: didn't come across any, may be they need to propagate more for travellers
  • Stayed April 2014, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review, May 30, 2014
Thank you for your kind review. The Four Points brand in the United States is designed to compete in the “select service” market. Previously this was known as the “limited service” market …but the marketing gurus quickly realized the negative connotations and changed it to “select service”….still….here we are….”average”. If you were searching for luxury I’m afraid you were looking in the wrong neighborhood. We are designed to appeal to those looking for simple (average) accommodations in a very expensive location at a very reasonable price.
And in spite of our historic architecture created by the premier architect of his time, Italian marble lobby, beach front location, host to some of the most avant garde events and boasting more resort amenities than any other Starwood resort in Florida (and likely the USA in total)…we are average. We embrace average. One of the few remaining affordable hotels on Miami Beach. Whoever said your last name must be “Forbes” in order to afford to vacation on Miami Beach? What’s wrong with being middle class?
English is our primary language although each person brings their own accent. Whether it’s New York, New Jersey, Toronto, London, Auckland or anywhere else on this planet; the accent can change the language completely. As travel becomes easier and technology more advanced we all become more exposed to other accents and languages. We speak 24-27 different languages and dialects at this hotel specifically for this reason.
AVERAGE…..works for me. Thanks.
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (136)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pfafftown, North Carolina
Senior Contributor
42 reviews 42 reviews
10 hotel reviews
Reviews in 19 cities Reviews in 19 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 17, 2014

Spent 5 nights here with my sister on a girls trip. Our room was 514 and it was not a large room but plenty enough for us... I mean all we did was sleep and shower because honestly you are in Miami and hopefully you are outside, touring or doing something more fun than just sitting in your room. Some of the reviews of this hotel weren't great but I can tell you our room as at the end of the hall and it was very quiet. Our view was of the river and yes, there is street there but it was still very nice and when we opened the curtains every morning the sun was bright and the river was beautiful. We never really heard any street noise and what we did hear was not annoying. The pool was very clean and refreshing and the beach access was awesome! You do have to rent chairs from the vendor right at the beach access but they were very reasonably priced or you can take a towel and sit on the fluffy sand. Being next door to the Fountine Bleu was a big plus because the restaurants there are amazing and after a cocktail filled day on the beach and it is perfect to walk to excellent dining! The staff was very friendly and our pool bartender was AMAZING!!! Though, I will say that I think some of the staff is a little over worked and this is certainly true of people running the pool bar because there is only one person working it which also means they have to run food from inside and the line at the bar never stops. I think having a food runner would help the bartender and would keep the line shorter for guests. I would absolutely stay here again and I hope to take my kids and husband next time.

  • Stayed April 2014, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Destin, Florida
1 review
5 of 5 stars Reviewed May 16, 2014

The Four Points by Sheraton Miami Beach is an excellent choice for your Miami Beach stay. The staff is delightful, the food quality is excellent, and the accommodations are clean and inviting. The location is perfect and you can't beat the value!

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, null, Singapore
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed May 15, 2014

Stayed at this hotel for 3 nights, on business. Friendly staff, made to feel welcome. Ambience was nice. The hotel is close to the beach, in fact just by the beach! Tried the restaurant at the hotel. Staff was attentive and food selection was acceptable. The down side of my stay is the very poor sound-proofing materials in the rooms. My neighbours were noisy and quarreled in the middle of the night. I called hotel service, and they promised to send security to settle this disturbance.Not very effective. Also the doors do not have dampening device so the doors all basically slammed every time someone shuts the door. Very annoying. Overall the hotel feels a bit dated and could do with an upgrade soon.

Room Tip: Choose an ocean front room. it is worth it!
See more room tips
Green Features: They have the "choose to be green" programme. Highly commendable.
  • Stayed April 2014, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review, May 16, 2014
Thank you for your review and for pointing out areas for improvement. Quarreling neighbors can become quite loud and I apologize that our staff was ineffective on this occasion. Your comments on the “dampening device” are spot on. With our renovation and new doors we believed we had the right combination of hardware and bumpers. We were wrong. We are currently in the process of obtaining new hardware that should resolve the door slams. The hotel recently received a multi-million dollar renovation; however historic hotels will always look historic to a certain degree. We regret if you were disappointed.
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Boston
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed May 13, 2014

Fantastic bachelorette weekend here. The rooms were clean, the views were amazing, and the staff was helpful and friendly. The location is amazing in terms of proximity to nice bars/clubs/restaurants and the amazing beach. However, there is almost nowhere fast/inexpensive to grab breakfast or lunch around here.

  • Stayed January 2014, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stockholm, Sweden
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 12, 2014

Staff was rude and some barely spoke english. The rooms have a weird layout- my room had a kitchen sink in the room! Parking sucks they make you wait forever for valet. The location is good. The concierge suck and know NOTHING about the area.

Room Tip: Don't stay here
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  • Stayed December 2013, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mamidon, General Manager at Four Points by Sheraton Miami Beach, responded to this review, May 13, 2014
Please accept my apology for the disappointment in your recent stay. English is our primary language although 24 different languages are spoken at this property. And while we do have staff members from the Netherlands there is no representation for Sweden at this time. We agree that parking on Miami Beach…..leaves much to be desired. While the garage appears to be across the street valet must drive the equivalent of four blocks to gain entry. We shall agree to disagree with regard to our concierge. You have expressed your disappointment clearly and I deeply apologize for that disappointment.
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Long Island
Top Contributor
61 reviews 61 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed May 3, 2014

This was my first visit to South Beach and this hotel. The prior review was given by my husband when he took a trip with my son to see a Miami Heat game. He came back raving about Miami Beach and was anxious for us to go together. After looking at the various choices to stay during the Passover/Easter Holiday, we chose the Four Points again based on an oceanfront location and reasonable price during this very expensive time to travel. I was pleasantly surprised when we arrived. The lobby was pretty, spacious, and very clean. The pool area was very nice and the back gate led right on to the boardwalk and beach. It is located next to the world-famous Fountainebleau at the north end of South beach, away from the noise and the crowds, but easy enough to get to the action. The room was basic. Try the hotel restaurant - the food wasn't bad at all! Our only complaint was that the chambermaid didn't get to our room until late afternoon, which annoyed us when we came back after exploring South Beach all morning and wanted a fresh start for the afternoon. The staff was extremely helpful and accommodating. Highly recommended!

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Four Points by Sheraton Miami Beach

Address: 4343 Collins Avenue, Miami Beach, FL 33140
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#69 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Four Points by Sheraton Miami Beach 3*
Official Description (provided by the hotel):
Welcome to the Four Points by Sheraton Miami Beach. We've kept the historical charm and protected Miami Modern exterior of the building in tact while we've updated the interiors for your comfort. ... more   less 
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Also Known As:
Four Points By Sheraton Miami Beach Hotel Miami Beach
4 Points By Sheraton Miami Beach
Four Points Sheraton Miami Beach
Sheraton Miami Beach
Four Points Miami Beach
Miami Beach Four Points
Miami Beach Sheraton

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