The hotel was approximately a 15-20 minute cab ride from the airport and cost about $35. Upon arrival at the hotel, I was greeted and check-in was a breeze. Crystal, the trainee, checked me in and was able to answer all my questions. She was extremely helpful and deserves praise for her attitude and willingness to accommodate. The lobby is very large with lots of room to sit around and relax and walking into the lobby from the outside is completely refreshing due to the cool temperature of the hotel. There are two elevators, but they are unusually small. Also, the hotel seems to be undergoing renovations from the bottom up and they are currently on the sixth floor, but it is looking extremely nice. The location was very nice with the hotel being on Miami Beach and around 2 1/2 miles from South Beach. There were four of us and we booked two connecting rooms.
ROOMS (708 & 709)
When combined, the two rooms were a perfect match for the four of us to use. I'll break down the two rooms separately so differences can be noted. Room 708 & 709 both had 2 double beds, a long desk/chair/TV, dresser and closet, coffee maker, iron and ironing board, a separate chair to relax. Neither room had an in-room safe, but wifi is free. Room 708 was smaller than 709. Room 709 had a refrigerator, a kitchen-type countertop with sink, while Room 708 had neither.
The pool was a nice size and there were plenty of lunge chairs. In order to get towels, you just need to find the hotel employee, usually somewhere in the pool area, in charge of handing them out. The pool is nice but the temperature is very warm and it's not the refreshing "cool" you are looking for in the heat. The hot tub is very big and can accommodate plenty of people and there was rarely anyone in it. The pool next door at the Holiday Inn is apparently owned by the same person, so I'm told, and you have access to that pool as well. The pool also walks right out to the boardwalk and to the ocean. It is very convenient. When you are at the beach, there are lounge chairs and umbrellas that we assumed were owned by the hotel but it's a separate company that leases them for $10 per chair and $10 for an umbrella.
RESTAURANT (Sungrass Cafe)
The restaurant downstairs was very good. The breakfast buffet (around $15 per person) had some many choices. Every day there was a made-to-order omelet option, eggs, bacon sausage, potatoes, pancakes, french toast, cereals, oatmeal, fruits, and even more that I'm missing. Lunch was also good. You could get a burger and fries for $10. The food was good and the prices were very reasonable. We booked a rate that included breakfast for two per room every day; it was definitely the way to go.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your generous and thorough review. As a senior contributor and obvious frequent traveler we appreciate your “stamp of approval”….as well as your honesty.
We think the world of Crystal. We’re certain that her career horizon is very bright. She’ll be excited that you remembered her service.
Sorry about the warm pool. We’ve locked the temperature to a degree that most people find “acceptable” though I always love a little shock when I first enter a pool and would prefer it not be heated at all. We proudly offer what we believe is a good “match” for our hotel with regard to a breakfast buffet. It’s a good value with international offerings to match our international traveler tastes.
Please visit us again we enjoyed serving you.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.