Most of the places seem ok when nothing goes wrong. But when there are problems, the place shows its true colors. Lily Leon is no exception. Couple of things:
- The phone in the room never worked
- We never got hot water
This was still understandable. We didn't make a big deal out of it. The worst part is - THE HOTEL CHARGED ME TWICE FOR MY STAY. Once through the reservation that I had made before reservation and once at the time of checkout. I am trying to get in touch with these guys for over a week and they are extremely unresponsive. The accounting department never answers the phone; they don't show the courtesy of returning the calls; the front desk says that they cannot do anything about it. SO - BEWARE FOLKS - MAKE SURE YOU CHECK YOUR HOTEL BILLS - AND THINK TWICE BEFORE YOU BOOK A ROOM AT THIS HOTEL.
- Also Known As:
- Hotel Lily Leon
- Lily Leon Miami Beach
- Lily Leon Hotel Miami Beach