We booked this hotel from the hotel website, which represents it to be a boutique South Beach hotel. When we arrived in South Beach I actually thought I had the wrong address. The hotel is extremely run down in a crowded and dangerous neighborhood. It was clearly too dangerous of an environment to stay with a family so I went to talk to the desk clerk and found the front door locked with no one inside. There was only street parking and there was a vandalized car behind the hotel with rags tied in the windows. So we started calling the reservations number and no one answered, there was not even any type of voice mail. eMailed the address from the web site, (got a response three weeks later). We had to go back to North Miami to find an available hotel which did have an impact on our travel schedule and then, unbelievable, Lily Leon double charged my credit card. When I brought it to their attention they basically said, sue us.
Worst hotel experience of all times, beware and do not believe the web site, there is nothing boutique about this ghetto hotel.
- Also Known As:
- Hotel Lily Leon
- Lily Leon Miami Beach
- Lily Leon Hotel Miami Beach