We stayed in this hotel for 5 nights & had an enjoyable stay. I had read so many great reviews on trip advisor about the hotel so expected it to be amazing which it wasn't, it was good but not amazing.
Positives included: really friendly & helpful doormen & housekeeping staff, spacious room, great cocktails at the bar, great location in South beach and overall cleanliness of the hotel.
Negatives were: We were in room 127 which is an end room and under a stairs so it was pretty noisy when people were running up the stairs! Front desk staff weren't always helpful & they seemed insincere at times, I can always spot a fake smile! Also the staff need to have better knowledge of the Miami area as we asked a simple question about travelling downtown to a baseball game & the staff member had no idea about public transport or taxi costs etc. The hotel provides free bikes which is a lovely extra but they never seemed to be available anytime we wanted one as there was no limit on how long guests can take them for.
Overall we enjoyed our stay here but if you are booking a room here request a room on one of the upper floors.