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“This was our pre-cruise hotel In South Beach” 5 of 5 stars
Review of Blue Moon Hotel - Autograph Collection

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Blue Moon Hotel - Autograph Collection
4.0 of 5 Hotel   |   944 Collins Avenue, Miami Beach, FL 33139   |  
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Ranked #49 of 197 hotels in Miami Beach
GreenLeadersGold level
Brooklyn, New York
1 review
3 helpful votes 3 helpful votes
“This was our pre-cruise hotel In South Beach”
5 of 5 stars Reviewed June 11, 2013

I stayed at the Blue Moon for two nights with two friends in a king suite. We wanted to stay in South Beach prior to our cruise departure from the Port of Miami. This hotel perfectly suited our needs. The combination of price, location, facility and service is unbeatable.

Located on Collins between 9th and 10th streets this hotel is in the heart of the art deco district. It's a block from the beach and the beachfront bar/restaurant scene on Ocean Drive. Mangos and the Clevelander are one block away on Ocean Drive, and the club BED is one block away on Washington. There were lots of shops close to the hotel on Collins or a block away on Washington. We also walked to the shops on Lincoln Road which were about 7 blocks away.
The Blue Moon's location was perfect because it's in the middle of everything but also provided an oasis of quiet and relaxation.

Although on the small side as expected in an older structure, the size of the king suite was quite adequate for the three of us. Both the hotel premises and our suite were immaculately clean. The furniture and fixtures throughout the hotel appeared to be new.

From the moment of our arrival until we left for the cruise port the Blue Moon staff consistently provided stellar service. Every staff member we encountered was genuinely friendly and helpful, no matter what the time of day or night. On this basis alone Blue Moon should be rated higher.

For dinner the Blue Moon staff recommended the Grillfish restaurant a few blocks away on Collins and 15th. I like seafood, and Grillfish served some of the best (if not the best) I've ever had. The second night we went to a Cuban restaurant on Espanola Way.

The hotel pool is charming but quite small. We went to the beach, and the hotel provided towels and water to us.

We only ate one meal, a breakfast, in the onsite restaurant FIXX, but I'd recommend it. The french toast in particular was extremely good.

The hotel proved free internet access via a nice MAC in the lobby and free Wi-Fi. Although my Samsung galaxy refused to connect to the wi-fi, giving me a "too many server redirects" error, my friend's were able to connect on an I-phone and a different android.

My cab to the hotel from the Miami airport was $32, and it was about a $30 cab ride from the hotel to the cruise port. Blue Moon staff arranged for a cab to pick us up, and made sure it was large enough to accommodate luggage for three women.

We were looking for a nice place with beach access to spend a few days before our cruise, and Blue Moon exceeded our expectations in every respect. I plan to return.

Room Tip: We had corner king suite #202, the living area side of which faced Collins. The king bedroom was in...
See more room tips
  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 14, 2013
Dear Mithril,

Thank you for taking the time and sharing this amazing review. We're delighted our staff provided you with a memorable experience. We're glad you found the room comfortable and enjoyed our location. I hope you make us your home away from home. We would love to have you back.

Best regards,
Emar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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891 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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English first
Taby, Sweden
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 11, 2013

We used the hotel's valet parking and when we asked for the car back a jacket was missing from the car. The front desk said that they needed to do "further investigation" and since we had a flight to catch we didn't have time to wait around. They promised to get back to us within the day. Three days later and still no contact from any representative at the hotel. We e-mailed the front desk manager yesterday and still haven't gotten any response. Will never recommend anyone to book this hotel as the staff doesn't take guest who have been victims of theft (using THEIR valet parking) seriously and don't keep promises. As a result I don't have a jacket to wear to work now that I'm back home in Sweden, big temperature difference compared to Miami.

Stayed June 2013, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 18, 2013
Our records indicate that you were contacted by the valet parking company and they already offered you a compensation which you were very happy to receive. We even have an email from you in which you are stating that the compensation offered was enough for you. This feedback leaves me little bit confused and I do not know what is the purpose of your review. I further apologize that our efforts to compensate you for this inconvenience were insufficient.

Best regards,

Emar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Contributor
49 reviews 49 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed June 6, 2013

Though our stay was short, we had a great time at this hotel. We arrived around midnight from a late flight. Getting to our room was a little tricky as I was carrying around a sleeping three year old through the labyrinth of stairs and hallways. But she thought it was awesome when she was awake in the morning.

The lobby was very nice looking and modern, and the staff was very friendly even in the middle of the night. They gave us help about where to park, and then we were off to bed. We asked if they had any kind of cribs or beds that our 3 year old could sleep in. They said they had just BARELY got a brand new crib in that week, which had never been used. A good investment indeed.

The rooms were fun and interesting. On the smaller side with 5 of us in there, but we were just there for one night. The bathroom was cool with the walk-in shower, and it was nice and clean. The boys in our party were very impressed with the provided shampoos and soaps :)

We had a good night's sleep, though I was woken up by the air conditioner a few times in the night. I have been sleeping lighter these days as I am pregnant. No one else in our party had trouble sleeping.

Check out was easy, and it was fun to see the hotel during the day. We walked a few blocks away to a delicious diner for breakfast, then walked to the beach down the street. Very good location to shopping, food, and the beach.

Blue moon was a very nice, accommodating hotel and we enjoyed our very short stay here.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 14, 2013
Thank you. We are glad our staff helped to make your stay enjoyable. We are also pleased that you found our rooms to be comfortable. We hope you will join us again the next time you are passing through Miami.

Best regards,

Emar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Jose, ca
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 5, 2013 via mobile

I was really happy with my stay here. Staff was super friendly, clean and boutique-y rooms, and location was so close to the beach! Loved it! The taxi dropped us off on the middle of the other street...so there we were standing across the street with our luggage trying to cross the street with oncoming traffic. Francisco came and helped us with our bags and cars coming towards us...he made the cars let us cross. Hehe thanks, francisco! Stupido tourists like us, huh! Haha

Free wifi and might I add fast...cha-ching! Complimentary water and cookies in the room. Nice little flat screen TV with channels 20somethings like :) They give you beach towels and even water bottles for beach time! Awesome!! Their pool is nice too...small but the water is soooo warm! The beach water was a lil rough so we just went to the hotel pool. Downside was that there was no mini fridge for left overs or ice machine on the floor. I'm still a happy camper though! :)

  • Stayed May 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 14, 2013
Thank you for your recent visit and for sharing your 5 stars review. We are pleased you had a great stay and delighted that our staff made such a positive impact towards your stay, specially Francisco. At Blue Moon, we are dedicated to providing you with original guest experiences. We appreciate the fact that you love our chic and boutique style and enjoyed our location very much. We are looking forward to your next visit.

All the best,
Emar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 31, 2013

Nice hotel and great staff, especially Elci and Roberta, they were very accommodating. The rooms were clean and the people were great. I highly recommend staying here. The other staff was great too but Elci and Roberta stood out from the rest. Will be back for sure.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 14, 2013
Thank you for your recent visit and your feedback. We are pleased our staff could deliver great service and fulfilled your expectations. Elsi and Roberta and delighted with your review! We look forward to your next visit.

All the best,

Emar.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gela, Italy
1 review
3 of 5 stars Reviewed May 30, 2013

The Hotel is not excellent but not bad, but the staff working on the Hotel is very very kind and supportive.
Thanks mostly to Alexis Alfredo for his very helpful support.
Poor the services: no minibar or water bottles in the room, not adjustable air conditioner, not good outside view, to get something fast to eat you have to go outside, etc...
The location is perfect!

  • Stayed May 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 14, 2013
Thank you for sharing your review. We are very lucky to have great employees and I am so glad that they made such a positive impact on your stay. We would love to have you back in the future. If I can ever be of any assistance let me know!

Best regards,
Emar.
erodriguez@bluemoonhotel.com
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Denver
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 29, 2013

Wonderful staff, comfortable bed with great pillows and linens, small rooms (hotel built in 30s), but maximized with mirrors, large built in drawer bank, computer desk with good light and free Wi-Fi. Clock radio with soothing sleep sounds. The entrance is great with tables and umbrellas, adjoins the bar--a great place to people watch. The lobby is welcoming, newspapers and apples, nice couches. The "splash pool" well used, with chairs and chaises and the restaurant provided service both in and out in the pool area. Bathroom had basic but new fixtures and a good hot shower. Location could not be better. I love old hotels and this one is adorable. Would love to stay there again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emar R, Front Office Manager at Blue Moon Hotel - Autograph Collection, responded to this review, June 14, 2013
Thank you for your 5 star rating and complimentary words about our hotel! Come join us again soon.

All the best,
Emar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Blue Moon Hotel - Autograph Collection

Also Known As:
Blue Moon Miami Beach
Hotel Blue Moon
Address: 944 Collins Avenue, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Miami Beach
#22 Romantic Hotel in Miami Beach
#28 Family Hotel in Miami Beach
#30 Luxury Hotel in Miami Beach
#37 On the Beach Hotel in Miami Beach
#39 Business Hotel in Miami Beach
#49 Top resorts Hotel in Miami Beach
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Blue Moon Hotel - Autograph Collection 4*
Official Description (provided by the hotel):
Boutique hotel on Collins Avenue combining two historic hotels via an arched breezeway. Unwind in the relaxation pool or on the sky-lit patio with views over Collins Avenue. Fresh take on modern American fare and crafted cocktails at FIX restaurant and lounge. ... more   less 
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