My friend and I stayed at the Blue Moon for 5 nights. Emar, the front office manager, greeted us at check in and made my friend and I feel like the Kings of South Beach (now I know why Lebron came to Miami). As a New Yorker, I didn't know what to expect from the Miami lifestyle. Despite being hit by a cold front, with some morning and nights hitting as low as 40 degrees (nothing for us New Yorkers), the Blue Moon made me feel like I was at the place to be. The hotel is in a great location on Collins Ave. within a block the beach and close to all the restaurants, stores, and attractions.
I have to give credit where credit is due. Leadership starts with management and its no surprise the best part of the Blue Moon is Emar and the rest of his team. Everyone we encountered was friendly and professional. The front desk team of Alex, Francine and Alexis were always smiling and energetic. The bellmen Francisco and Alfredo always greeted us and asked how our stay was going. The housekeeping staff was wonderful and we would come back to a well cleaned room. Emar and his team made us feel like the Blue Moon was our home away from home. I can’t believe I remembered all their names but after spending 5 nights with them, they really left an impact on us. Also, I can't recall the names of their bartenders but they make some mean blackberry mojitos. They were actually challenging each other on who made a better drink and we were the judges. A win/win for us wouldn’t you say? It’s really comforting to see employees who take pride in their work.
Given its location, its amenities, and especially its team, the Blue Moon hotel is definitely money well spent. When I make my second trip to Miami I can't wait to go back to my South Beach home at the Blue Moon hotel.

Nice boutique hotel. I love the combination of a little bit antique and modern style. Especially the elevator from 1930. The bedroom and bathroom are very small and you can hear everything that happens in the hallway. Staff is friendly and very helpful. Important to know, if there is a huge happening taking place in the area (in our case in February SoBe food and wine festival),it will be very busy in the area. We had to wait 25 to 35 minutes for the vallet parking to bring our car and it took us almost 45 minutes to get out of that area due to jammed traffic.

I have a feeling that this property was only very recently taken over by Marriott. When I stayed, they were having a lot of difficulties that seemed to be related to procedure changes. While overall, the hotel wasn't bad, I expected more from the Marriott badge, especially for what I paid for the room.

The hotel is centrally located on Collins in the heart of South Beach. Like most hotels, you're in easy walking distance of the beach, Lincoln Rd., Ocean Drive, etc. A word to the wise: cabs in SoBe are plentiful and fairly cheap. Parking is neither, so unless you know you're planning on leaving the Beach, skip a rental car, or only get one for the days you have activities elsewhere.

The front desk staff was pleasant on check-in, but my room had several problems right off the bat. When I first entered, a desk lamp across the room was on and the room smelled strongly of insecticide or deodorizer. I hoped the smell would dissipate through the day, but it did not. After I finished unpacking, I turned off all the lights and left my room. This was a huge mistake! When I got back that night, it turns out the light switch at the door didn’t actually control anything in the room. Additionally, the message light on my phone blinked nearly continuously. I’d check for a message, it would say I’d have none, I’d hang up and it would start blinking again. The next morning, I told the front desk about my three issues with the room: deodorizer/insecticide smell, no lights at night and blinking phone line. I was, somewhat rudely, told the only way to fix the phone was to unplug it but that facilities would look at the other issues. Long story short, after two mornings of back and forth about the issues, it turned out there was a light switch hidden behind the drapes behind the bed that was preventing the door switch from working and housekeeping stopped using a particular cleaner which reduced but did not eliminate the overpowering smell in the room. The message indicator issue never was resolved and every day, I’d have to unplug my phone when I got back to the room to turn off the light.

The room itself was okay. The bedroom was of average size for the beach. The bathroom was extremely small and very narrow, however. I had to stand sideways in the shower to have enough room to wash raise my arms to wash my hair. My room was at the end of the hall and I had a fair amount of noise from staff and other guests using the stairs. Additionally, there was a fair amount of repainting and refinishing work going on around the hotel while I was there. Between that and the comments some of the staff made, it lead me to believe Marriott had only recently taken over. Most of the staff was very nice and helpful, however. The only exception was the clerk who was very condescending about the phone issue. I would have to stay at this property again to see if they’ve ironed out some of the issues before I could fully recommend to friends/family, but all in all, not bad.

First i want to say thank u very much for the great service&attention that they give us, Emar ur the best manager and by the way ur team that works with u there awesome.This is not our first time in Miami, me and my wife we go at least no less than 3 or 4 times a year to Miami,we always stay on Sobe and this time we want to try a new hotel,we check reviews and also a heard great thinks about Blue Moon Hotel,so finally we decide to make a reservation from feb 23 thru feb 27 2013. From the day that we check in the door man was so attentive ,they give us our room right away to fast,we walk in to the room everything was great,very nice and clean,after that check the pool so we call front desk and ask Emar for some towels,we get to the pool and everything was set,perfect,the pool super clean very quiet but lovely.So if you want to stay on South beach 1 block from the beach in the middle of everything u just walk to great bars& restaurants and in a Hotel that they just remodel the whole building looks like a brand new Hotel and great service and attentive staff stay at BLUE MOON HOTEL,ur never gonna be disappointed,and ask for Emar he take cares u.Thank u very much again Emar and we promise we cyu very soon. THANK U BLUE MOON. Freddy&Raquel