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“Excellent concierge” 5 of 5 stars
Review of Marriott Stanton South Beach

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Marriott Stanton South Beach
4.0 of 5 Hotel   |   161 Ocean Drive, Miami Beach, FL 33139 (South Pointe)   |  
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Ranked #22 of 203 Hotels in Miami Beach
Mastichari, Greece
1 review
“Excellent concierge”
5 of 5 stars Reviewed March 16, 2014

The hotel is absolutely beautiful with a stunning view from the rooms with an ocean view. Also, Seth Frank helped me out tremendously with finding a place to eat and also fun activities! Request him for help with outside activities and restaurants.

Room Tip: Rooms with a view are amazing
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  • Stayed March 2014, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 20, 2014
Dear Guest:
Thank you for your post about your fantastic stay at the Marriott Stanton South Beach ! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you found our hotel to be such an ideal vacation spot. Thank you also for your positive comments on Seth's level of service, we take great pride in his accomplishments. Thanks for taking the time to share this review; we'd love to have you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,294 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (312)
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Melbourne, Australia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed March 15, 2014

Great rooms, views and service.
If you have a choice request a room on the upper floors (4 and above) those have been renovated and are the best rooms available and I'm quiet sure they don't cost more, it's a matter or luck and timing.
But! Just like all the major hotels you get in Miami and around the world everything after your bed costs an arm an a leg.
$20 service fees
$$ taxes on top they don't tell you about after check in??
And room service or drinking the bottle of water on the table.. Don't bother!!
It's disappointing when you stay at much cheaper places you get breakfast or free wifi at the marriott you get stung with extra costs.

Also Americans when will you pay your employees enough so that the tourist isnt trapped tipping!!!!

Stayed March 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 18, 2014
Dear Guest:
Thank you for providing such a detailed description of your stay with the Marriott Stanton South Beach. I am happy to hear that you were satisfied with our service, our views, and our re-designed new rooms. In regards to your comment about other hotels being less expensive than ours, it is important for us to point out, our pricing is in line with similar properties in this area and we feel that we offer good value given our location and extensive facilities. I appreciate you taking the time to share your experience with the readers on TripAdvisor. We take your review very seriously and will share your comments with our team in an effort to better our services going forward. Above all, we wish for our guests to have the most attentive and superior service possible, and we make it our priority to provide that. Let us know when you head back to South Beach; we'd love to host you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashville, Tennessee
Contributor
15 reviews 15 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed March 14, 2014

From the moment we stepped out of the taxi, we received special treatment. We never even had to open a door! Staff was very friendly and helpful. We were upgraded to a beautiful ocean view. Easy mobile check in and check out in room was convenient. Beautiful pool areas, clean beach and cushioned chairs. Walking distance to lots of restaurants. Would stay here again and again! We stayed before taking a cruise. Thanks !

Stayed March 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 20, 2014
Dear Guest:
Thank you for your post about your fantastic stay at the Marriott Stanton South Beach ! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you found our hotel to be such an ideal vacation spot. Thank you also for your positive comments on our staff's level of service, we take great pride in their accomplishments. Thanks for taking the time to share this review; we'd love to have you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fishers, Indiana
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 13, 2014

Stayed at this property for the first time prior to heading out on a cruise in Miami. Check-in was very fast (I used the mobile app) and they had everything all ready to go. During elevators were noticeably slow and we waited forever for one each time we went to use it. The property was very clean and nicely decorated. The room was very clean and the bed was VERY comfortable. I normally like bigger rooms, but this was still very nice and cozy. The only downside was the slow service in the bar area. It was not busy at all (maybe 8 customers) and the staff seemed to be more busy chatting with each other than paying attention to customers at times. On the flip-side, when we did get their attention, it was excellent service. I would really recommend this property if you are wanting to check out South Beach. It is the perfect location and located right on the beach.

Room Tip: Ask for an ocean side balcony. And tell 'em Brian Jones sent ya :)
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  • Stayed March 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 20, 2014
Dear Guest:
I’d like to thank you for sharing your experience at the Marriott Stanton South Beach. We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. In regards to the service failure you expereinced at our restaurant, it is important for you to know, we take your review very seriously and will share your comments with our team in an effort to better our services going forward. Let us know when you head back to South Beach; we'd love to have you back to see the improvements we've made and show you a hassle free vacation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxford, Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2014

When we arrived at this hotel we were greeted by the parking valets, who pleasantly assisted us with parking our car at the hotel. The desk clerk was very pleasant when she greeted us as well. We were given our room key and we were very surprised at our room was upgraded to an ocean view. We would could watch the cruise ships, and other boats depart through the Miami port. It was spectacular!!!! The hotel was lovely prior to the 10 million dollar renovation last year -- it now reminds me of a coastal resort. Catherine, the pool attendant, made us feel very pampered. She would arrive with clean towels and place them on our chaise chairs, she was always adjusting the umbrellas so we were comfortable at all times, and even provided us with cool cups of water to refresh us. She was so pleasant and a definite pleaser and a great representative for the Marriott. Her pool guests were treated with respect and as royalty at the poolside. Martin the bar attendant and waiter provided us with Happy Hour cocktails from 4-7pm. It was great, We felt like we were on our own cruise ship with the pool below us and the beautiful beach just a few steps from the pool. The atmosphere and location were superb. We enjoyed trying the various appetizers and cocktails from the menu. We spent three nights and we ordered off the menu and enjoyed all dinner choices as well. We were very happy with our dining experience. We enjoyed our time immensely and look forward to returning for a third time.

Don't forget to stop by the new ice cream and chocolate shop as you pull up to park your car right in front of the hotel. An alternative choice to dessert following dinner.

The only thing I suggested is that the hotel offer a light juice on the menu for breakfast. For some guests that have medical issues we are not always able to have regular juice that has a high sugar content.

I would recommend this hotel highly to patrons that are looking for a quiet end of South Beach and for all that would enjoy an ocean front view, just spectacular!!!!

Room Tip: I have stayed in both a city view and an ocean view. We very much enjoyed the ocean view on the por...
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  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 13, 2014
Dear Guest:
Thank you for your post about your fantastic stay at the Marriott Stanton South Beach ! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you found our hotel to be such an ideal vacation spot. Thank you also for your positive comments on our staff's level of service, we take great pride in their accomplishments. Thanks for taking the time to share this review; we'd love to have you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 11, 2014

I went down for a quick business trip but ended up having some time to enjoy the pool. Catherine, the pool attendant, was awesome. She really took the time to make sure that everyone had everything that they needed to enjoy themselves. You need your chair adjusted. Check. You need an umbrella. Check. More towels. Check. I usually stay at the Eden Roc but now I've made the switch.

  • Stayed February 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 13, 2014
Dear Guest:
Thank you for your review of our hotel. I am delighted you had time away from your meetings to relax poolside.Thank you also for your positive comments on our Catherine's level of service, we take great pride in her accomplishments. For business or pleasure, should you plan to visit our area again, I hope The Marriott Stanton South Beach will be your preferred choice for your home away from home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ashland, Massachusetts
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed March 11, 2014

The rooms here are small, but many have good views. The food service is very slow - especially on the beach. The beach staff are not the most accommodating, and are very slow to set up the chairs in the morning. If the chairs are set before 9:30, it's a surprise. The food is very good - from the burgers to the Mahi sandwich. There are only two elevators - and they get very busy in the morning and at night - get a head start if you have a dinner reservation.

Room Tip: Get an ocean view room.
See more room tips
  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, March 13, 2014
Dear Guest:
I appreciate your feedback on your most recent stay at the Marriott Stanton South Beach. I am pleased to hear that you liked our location, our views, and the food from our restaurant though we apologize for the service failure you encountered with our beach staff . You can be rest assured that we take all feedback we receive under serious consideration and use it to improve our guests' experiences every day. I am very sorry to hear you were disappointed with the size of your room, however, it is important for us to point out; we are a boutique style hotel, just like the rest of the hotels on Ocean Drive. What our rooms lack in space they more than make up for in style and modernism. Let us know when you head back to South Beach; we'd love to show you a hassle free vacation!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Stanton South Beach

Address: 161 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > South Pointe
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Miami Beach
#9 Spa Hotel in Miami Beach
#12 Romantic Hotel in Miami Beach
#12 Family Hotel in Miami Beach
#14 Luxury Hotel in Miami Beach
#17 On the Beach Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Stanton South Beach 4*
Number of rooms: 236
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Also Known As:
Marriott South Beach Hotel Miami Beach
Marriott Miami Beach
Miami Beach Marriott
Marriott Hotel South Beach
South Beach Marriott

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