I am extremely pleased with this hotel, not only is the location perfect but the staff are amazing! Upon arrival, after travelling for over 16hours we were greeted by a very friendly bell boy who unloaded all of our luggage from the taxi and delivered it to our room. Checking in was such a pleasant experience, the staff at this hotel really couldn't be more polite and helpful if they tried. The lobby, lift and corridors are spotlessly clean, bright and airy. Our room was simply beautiful, much bigger than we expected with two double beds and a balcony with the most amazing view; half city and half sea (ask for a corner room, you won't be disappointed). The bathroom was modern yet classic and very clean. The beds and pillows were the definition of comfort, and we also had beautiful soft, fluffy robes, which came in very handy when getting ready for a night out. We only had 2 complaints whilst staying here, 1. The hair dryer fuse blew as soon as it was switched on, we reported it to reception and the very friendly maintenance guy came and replaced it within under 5minutes. And 2) the messages on our phone couldn't be received, but after calling through to reception they were able to play them over the phone to us. The location is perfect, a few minutes walk to shops, bars, restaurants and of course the beach. The pool and jacuzzi are beautiful, and we were pleasantly surprised that there were always available sun beds. The food and drinks were very reasonably priced and delicious. I need to commend Martin, the amazing bar man, who catered to our every need and was so friendly, a real pleasure to be around!
On a whole our trip was amazing, and this hotel made it perfect in every way! The only downfall which really wasn't a big deal, is that the wifi is only free in the lobby, if you want it in your room you have to pay an additional fee. I will definitely be recommending this hotel and will be booking here again for all future south beach trips.
Corner rooms are larger with the best views
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
June 7, 2013
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Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you were extremly satistified with your stay with us and found our hotel to be such an ideal vacation spot. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.