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“Fantastic!” 5 of 5 stars
Review of Marriott Stanton South Beach

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Marriott Stanton South Beach
4.0 of 5 Hotel   |   161 Ocean Drive, Miami Beach, FL 33139 (South Pointe)   |  
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Ranked #20 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
Saint Louis, Missouri
2 reviews
“Fantastic!”
5 of 5 stars Reviewed May 21, 2013

Stayed here on business for a week in May 2013. I come out here several times a year from St Louis. Location is very good right on South Beach about 10 min walk from the famous art decco looking South Beach boutique hotels. The staff was fantastic. Seth was offering anything you could think of to make the stay more enjoyable. Everyone was eager to assist and offer any help, but not too pushy. Great pool/hot tub/outdoor patio setup. Right next to the beach. On the beach they extend their services including beverages. There is a corner liquor store just down the street and Big Pink's diner which has great prices and tons of food selections near by too. I normally stay in Coconut Grove, but I am now sold on South Beach solely beacuse of this Marriott hotel. Going to be staying at this hotel again two more times this year because of the staff, location, accomodations, and price. I give this place my highest recommendation.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, May 25, 2013
Dear Guest:
Thank you for your review of our hotel. I am delighted you had time away from your meetings to relax and enjoy our amenities. For business or pleasure, should you plan to visit our area again, I hope The South beach Marriott will be your preferred choice for your home away from home.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (347)
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Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed May 20, 2013

Thanks to Mr. Jay with Adventurous Travel &Cruises. He hooked us up.Everything I wanted.The hotel and staff is outstanding!! No other word I can say or use to describe. We had the pleasure to stay at this hotel before going on a cruise out of Miami. Wanted to let our hair down and then relax before cruise. A change of pace was want we wanted and that is what we got. Excellent !!!

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, May 25, 2013
Dear Guest:
Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you enjoyed our relaxing environment and found our hotel to be such an ideal vacation spot. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
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Saint Louis, Missouri
1 review
5 of 5 stars Reviewed May 20, 2013

Comfortable, modern hotel in a truly incredible location! Friendly, prompt and attentive service by everyone from the front desk to the valets to the restaurant hostess. I travel to Miami for work regularly and this hotel is my new go-to spot. It has all the amenities (including peace and quiet) for work, plus immediate access to all the excitement of South Beach. Everything you could want is within walking distance: Starbucks, pubs, night clubs, restaurants, convenience store, etc, etc, etc. Simply an overall exceptional experience!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, May 25, 2013
Dear Guest:
Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you liked our location and found our hotel to be such an ideal vacation spot. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillsboro, Oregon
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed May 20, 2013

Two weeks before I was to arrive at this hotel I received an email stating they were starting renovations at the hotel. The noise was horrible and was woken up at 9 AM each morning. The hotel knew 2 weeks prior they were going to do rennovations to the rooms so why did they wait until 2 weeks out to notify me? And all the hotels in South Beach were booked so it wasn't like I had other opttions. I even called the front desk to explain how they didn't bother to notify me more than 2 weeks out. They told me they were waiting for a start date from the contractors before they let their guests know. Not acceptable and they knew we were stuck and could not book at another hotel because it was 2 weeks out. They could care less and if you think they care about their platnium elite members.. Guess again! Anyone who is a Marriott Rewards member will do better to switch to another rewards program!

  • Stayed May 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, June 10, 2013
Dear Guest:
Thank you for staying at the South Beach Marriott. I apologize for any construction noise you heard while on property, our goal is to ensure you have a great stay while you are here. It is important to mention two weeks before your arrival to our hotel and also during your stay with us, all the Marriott properties in the area had availability to relocate your reservation if that is what you were interested in doing, I really wish you would have communicated it to us that way we could have assisted you to do so. As much as we loved to have you as guest, your comfort is our priority. While I am regretful of your troubles, I appreciate you taking the time to share your experience with the readers on TripAdvisor. We take your review very seriously and will share your comments with our team in an effort to better our services going forward. My sincerest apologies that your time spent at South Beach Marriott was not ideal. I hope that you will consider returning to the South Beach Marriott to stay in one of our reinvented rooms upon completion of our $9 million redesign; we would love your experienced opinion on the changes we make!
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Saint Louis, Missouri
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 19, 2013

Outstanding service...every employee was happy to work there and it showed in their attitude and reflected back to the customer experience thru out the entire 5 days I was there. The City turned off a water pipe unexpectedly which only affected some guests, and only for 45 minutes, but the hotel held a free Happy Hour that night as a compensation for all the guests for any inconvenience! It wasn't even Marriott's fault...that's a sign of a hotel that cares about their customers stay!

Rooms were fantastic...quiet, clean, comfortable, spacious and modern. You almost have no reason to go more than two blocks from the hotel for anything...Starbucks coffee shop attached to the hotel, Ted's - a local dive bar just up the street for cheap drinks and local environment, Story's - a hot club open until 5 am, Big Pinks - fantastic diner and great food, plus a local market store, CVS-like all-purpose store and a liquor store all within a very very short walk from the hotel. In short the location could truly not be better!

I stay for business, but it always feels like a vacation. I've been traveling to South Beach for work for the last 5 years and this will now be my regular hotel. Outstanding!

Room Tip: Not a bad room in the place.
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  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, May 25, 2013
Dear Guest:
Thank you for your review of our hotel. I am delighted you had time away from your meetings to enjoy our amenities and the reception we had for our guests after the inconvenient water shut off. We are glad The South Beach Marriott will be your preferred choice for your home away from home
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Port, Florida, United States
Reviewer
5 reviews 5 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 17, 2013

I was able to stay at Marriott South Beach for a work conference. When I arrived I was just beginning to feel the sad effects of a sinus infection; Daren went above and beyond during my 3 day stay to make sure I had plenty of hot tea with fresh lemon and honey during my conference. When he restocked and tended to the refreshment area in our conference room he always made it a point to seek me out and ask if I was ready for another cup of tea. I'm not sure if I would have made it through the three days without his "help" and sympathy for the way I was feeling. Instead of looking forward to go home to my own bed I dreaded having to leave and make my own tea. Thanks again Daren!!

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, May 25, 2013
Dear Guest:
Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy to learn Darin exceeded your service expectations and we hope you feel better. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Honolulu, Hawaii
1 review
5 of 5 stars Reviewed May 17, 2013 via mobile

This hotel is a true gem! Great customer service, great location, great rooms, great views! This is the best hotel I have stayed at in Miami! I will continue to book this hotel every chance I get! The view of the sunrise and the beach were gorgeous.

Stayed May 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Erenia M, Guest Relations Manager at Marriott Stanton South Beach, responded to this review, May 25, 2013
Thank you for your post about your fantastic stay at South Beach Marriott! We pride ourselves on providing our customers with the ultimate South Beach experience and are thankful to be able to interact with such kind and generous guests. We are happy that you liked our location and found our hotel to be such an ideal vacation spot. Thanks for taking the time to share this review; we'd love to have you back to experience our newly re-designed rooms in 2014 to get your "before" and "after" opinion!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marriott Stanton South Beach

Address: 161 Ocean Drive, Miami Beach, FL 33139
Location: United States > Florida > Miami Beach > South Pointe
Amenities:
Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Spa Wheelchair access
Hotel Style:
#3 Business Hotel in Miami Beach
#6 Spa Hotel in Miami Beach
#10 Romantic Hotel in Miami Beach
#14 Family Hotel in Miami Beach
#14 Luxury Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Marriott Stanton South Beach 4*
Number of rooms: 236
Reservation Options:
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Also Known As:
Marriott South Beach Hotel Miami Beach
Marriott Miami Beach
Miami Beach Marriott
Marriott Hotel South Beach
South Beach Marriott

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