The staff is very friendly and efficlient. Food (at the restarant, bar and room service) is good. The rooms are small but cozy and well decorated. The furniture is old and needs an update. The gym, open 24 hours a day, is well maintained although the equipment is a little old. As it is located in an exclusive neighborhood facing the ocean, high room rates come with it. I only saw people very zen, in shorts, some wet, apparently enjoying their deserved vacation, and as I was there for business and dressed in a suit, I looked very suspicious. If I need to come to Miami for a vacation, I will definitely stay at this hotel, but if I return on a business trip, I will definitely sleep elsewhere.