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“Miami Paradise” 5 of 5 stars
Review of Surfcomber Miami South Beach, a Kimpton Hotel

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Surfcomber Miami South Beach, a Kimpton Hotel
4.0 of 5 Hotel   |   1717 Collins Ave, Miami Beach, FL 33139 (City Center)   |  
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Ranked #9 of 201 Hotels in Miami Beach
GreenLeadersSilver level
Shrewsbury
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
28 helpful votes 28 helpful votes
“Miami Paradise”
5 of 5 stars Reviewed 3 weeks ago

We arrived at the Surfcomber Hotel mid afternoon on Friday 20th June and were greeted at reception with a chilled glass of Prosecco. We had travelled to Miami to celebrate my wife's birthday and on arrival in our room there was a bottle of champagne, two of the most delicious red velvet cup cakes and most touching of all, a birthday card signed by all the staff. this really set the bar for our four nights at the Surfcomber Hotel and it just got better from here. the room was very spacious and comfortable and the bed was one of the most comforatble that we have slept on. Immaculate and very clean throughout. Nothing was too much trouble for any of the staff and they were alsways around to help. Free sunscreen and mosquito repellant around the pool area. great access to a fantastic part of Miami South Beach. Complimentray tea and coffee until 10am in the morning and wine between 5-6pm. the pool area was great and very comfortable. Peaceful at times but also lively with the Miami vibe at weekends. Would thoroughly recommend this hotel for a stay on South Beach. It's three blocks walk to the end of Ocean Drive so close enough but away from all the noise. one block from Lincoln Road Mall with shops, bars and restaurants. BRILLIANT.....cant wait to go back....!

Room Tip: We stayed in room 119 on the ground floor. Very easy for reception and very easy access to the pool.
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, 2 weeks ago
Stewart M,

Thank you for choosing to stay with us to celebrate your wife's birthday! We are happy that we could help make the occassion special! We appreciate the great review and look foward to welcoming you back soon!

-Nick
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1,596 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Kingston, Saint Andrew, Jamaica
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very nice hotel in the heart of it all, staff were very helpful and friendly. I would definitely recommend this hotel to others. Easy access to South Beach, Lincoln Road Mall and shopping area, restaurants and bars.

Public transport at your doorstep, Miami airport not far either.

I would definitely be staying there in the future.

  • Stayed August 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, 2 weeks ago
Tee A-

Thank you for staying with us and the great reccomendation. Come back and visit soon!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Alicante
Senior Contributor
43 reviews 43 reviews
19 hotel reviews
Reviews in 26 cities Reviews in 26 cities
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We travelled to Miami South Beach to celebrate my 40th birthday. The hotel, and in particular, David and his staff,made the whole experience first class and a holiday to remember. Whilst this hotel is part of a chain, it really offers the personal touch. It feels quirky boutique, art deco in style, rather than the formal, very large "glassy" corporate hotel. It offers outstanding service and superb facilities. Our room had stunning sea/pool views with a large terrace. The facility of breakfast or brunch was so unusual and excellent for our flexibility, who can't love somewhere that serves this complimentary until 4pm! Wine tasting daily at 5pm was fantastic and much appreciated. We have become Kimpton members and look forward to joining the staff at the Surfcomber soon! Thank you for making my birthday so enjoyable and memorable xx

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, 2 weeks ago
Mikey74alc,

We are thrilled we could be a part of your 40th birthday! We appreciate your business and will be sure to recognize the team for taking great care of you. Don't wait too long to come visit!

-Nick
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H-Town
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I don't know who teach their customer service class but it should be taught by more companies worldwide. Everyone at this hotel gives service with a smile. Foxy was our favorite an made our stay most enjoyable an above expectations, an for that I thank you. Lahteef greeted us everyday by name with a pleasant smile an conversation. Jordanna & Martin was very helpful as well. The entire staff should be commended on a job well done. The location is perfect, the rooms were small but very clean. The 24 hour pool an beach access is worth the stay in itself. I would recommend this hotel to anyone visiting S. Beach.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, 2 weeks ago
ONAPPE-

We can be a little vain and enjoy reading comments like yours! Wow thank you very much for recognizing the incredible team we have on property. We hire people who genuinely are interested in making sure our guests have an unforgettable experience! We appreciate the comments and your business. Be sure to come back again soon!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The room service guy Adrian seemed to be working every night and boy was I glad that was the case. This young man would have everything I needed ready before I even had time to ask, always smiling and joking around once his work was done. Room was fine and check in staff were okay but once again I need to give it up for Adrian the bellman

Stayed August 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wayland, Mass
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My wife is a Kimpton rewards member so we usually favor their hotels. The staff was amazing. Everyone was so friendly. One of the managers Sophia always went out of her way to say hi to us and we enjoyed seeing her during our 5 day visit. We also enjoyed speaking with a young lady named Pat, who was a bartender. Surfcomber is located at 1717 Collins which I think is the best area in South Beach. The Ocean Ave area does not have restaurants or bars that in my opinion can compete with the Surfcomber area. Once you get past 2000 Collins, you have all hotels and Condos and very few restaurants. The Lincoln Mall Road area is also close to the Surfcomber. The daily wine hour was always a great way to meet new people and enjoy great wine.

Room Tip: We stayed in 172 which was on the first floor near the pool. We thought it was a great room. South B...
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  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Contributor
11 reviews 11 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our second stay at a Kimpton Hotel and they do not disappoint. The Surfcomber is excellent. The rooms are modern, stylish and spotlessly clean. The pool area is great - not as big as other hotels which helps with the overall 'boutique' feel of the hotel. There is also an area of the beautiful beach exclusive to the hotel which is literally 2 minutes walk from the hotel. The location is brilliant - only 2 blocks from Ocean Drive. But the best of all in my opinion is the staff. Every member of staff was a credit to the hotel. Always willing to help and very friendly. There are also special touches like a glass of Prosecco on arrival and the daily free wine hour is a great idea. It gives guests a chance to mingle in a very informal atmosphere. Oh yeah, definitely try the Cuban sandwich in the hotel bar - best around! We are hoping to return to Miami Beach soon and the Surfcomber will be our definite choice of hotel.

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surfcomber Miami South Beach, a Kimpton Hotel

Address: 1717 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Miami Beach
#5 Business Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#19 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Surfcomber Miami South Beach, a Kimpton Hotel 4*
Number of rooms: 186
Official Description (provided by the hotel):
There's no need to daydream. Your stay at the beachfront Surfcomber Hotel in Miami Beach places you in the core of South Beach life. Ocean views, sparkling pool, and swaying palm trees. Direct beach access and easy, warm hospitality. Surfcomber Miami, South Beach, a Kimpton Hotel puts the best of Miami at your doorstep while taking you a world away from all your worries. Play hard, sleep well and indulge in luxury services and amenities at our boutique South Beach hotel. ... more   less 
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Also Known As:
Doubletree Miami Beach
Miami Beach Doubletree
Doubletree Surfcomber

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