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“Wouldn't stay anywhere else.” 5 of 5 stars
Review of Surfcomber Miami South Beach, a Kimpton Hotel

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Surfcomber Miami South Beach, a Kimpton Hotel
4.0 of 5 Hotel   |   1717 Collins Ave, Miami Beach, FL 33139 (City Center)   |  
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Ranked #9 of 200 Hotels in Miami Beach
GreenLeadersSilver level
Glassboro, New Jersey
1 review
“Wouldn't stay anywhere else.”
5 of 5 stars Reviewed July 12, 2014

This trip was AMAZING !!! The hotel is just as nice as any other, but the staff makes the experience. David and Kenneth at the front desk made a distinct impression that will stay with me. The hotel has a great hotel called the social club and there is a waiter there named manny and a bartender named pat. They were sooooo amazing. We didn't know where to go for nightlife and the two of them sat down with us and wrote down a whole list. Everyone there treats you like you are a apart of their family. Anything they can do to go above and beyond, they are more than happy to help. it was slightly more expensive than other hotels but the staff made it worth every penny.

Room Tip: The rooms were all great and they are great whether you are a family, a couple, or just friends.
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  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 18, 2014
Laura S,

We would not want you to stay anywhere else! Thank you for taking the time to share your wonderful stay with the TripAdvisor community. Our team always has the inside info on the best places to check out in SouthBeach. So happy to hear they were able to help make your stay special! We look foward to welcoming you back soon!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,588 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (340)
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English first
Aberdeen, United Kingdom
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed July 12, 2014 via mobile

Had an excellent stay here. Great relaxed bar, fantastic pool and staff, especially Brad who helped us with restaurant recommendations/reservations, and the guys at the beach who were so helpful. Nothing was too much trouble for anyone. Location first class too.

Stayed July 2014, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 18, 2014
Marg R,

Thank you for the recent stay! So happy to hear we were 'faultless!" We really appreciate the great review and hope to see you soon!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed July 11, 2014 via mobile

You check in and the superb staff is full of smiles, genuinely friendly and ready to help in any possible way. As you are sent up to your beautiful room, you are handed glasses of complimentary champagnebut that is just the beginning because at 5 o'clock comes wine hour! We chose peach sangria (we enjoyed it out by the beach/pool both nights). For breakfast we ate outside and the food and specialty coffees were all great. I should also mention that I informed the manager that my husband was a two-time Iraq veteran and we were given a special rate. Everyone at the hotel expressed their appreciation of his service. (he uses his army backpack as a carry-on so it is very obvious). Not many places that we stay do they recognize his service or even think to thank him, so that was very special to me as well. We look forward to returning to this outstanding hotel as soon as possible!

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 12, 2014
laurj913,

Thank you for spending such a special occasion with us! We are happy we helped make it special. We love, appreciate, and will always take extra special care of our country's heroes. Don't wait too long to return!

-Nick
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Windsor Locks, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 9, 2014

Had a fantastic stay here! The staff provided exceptional service. The room was great. It's in a central location. Close to shops and restaurants. The beach is steps away. We also took advantage of the complimentary bikes and rode to breakfast a couple of days. Social hour was great. Their Sangria's were delicious. All around great time! Thanks!

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 12, 2014
Carease-

Thank you for the recent stay and great review. Glad to hear you loved our Sangria! See you soon!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, Michigan
1 review
5 of 5 stars Reviewed July 9, 2014

At first I was uneasy when I ended up at this hotel. However, those concerns were quickly gone after encountering the hotel manager, Kenenth. He was the most helpful, informative and kind person we encountered at the hotel. He made an effort to recommend places to eat, shop and hangout. He asked if we were enjoying our stay and when I expressed a problem we had on the beach he immediately tried to remedy the situation. He offered different ways to make us feel better and truly made the stay worthwhile. It was nice to have that type of personalized service in such a big city. Would definitely stay at the Surfcomber again!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 12, 2014
MegMo_0217-

Thank you for the recent stay and great posting! Kenneth is incredible at taking care of our guests, so thank you again for sharing with the TripAdvisor community!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herndon
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 8, 2014 via mobile

I was very please with my stay at this hotel over the 4th of July weekend. I love the decoration of the hotel, and the pleasant relaxing yet professional atmosphere. Rai at the front desk was very helpful and went above and beyond. The managers David and Lucia made us feel like we were the only guests at the hotel. Def will return.

  • Stayed July 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 12, 2014
Vrami726-

Thank you for the recent stay and great posting! Rai recently joined our team and is already creating memorable experiences for our guests. We look foward to seeing you in South Beach soon!

-Nick
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 8, 2014

I had to go to a work conference in Miami Beach (woe is me) and stayed here. It's within walking distance of the convention center and is just a few steps away from the beach. I ordered room service, which was very fast and the food was good. The front desk staff even called me back to let me know that I could get a side salad with my order rather than ordering an entire salad - thereby saving me money! It was very thoughtful of them. I wasn't able to use the pool, unfortunately, but it looked lovely. The front desk staff were all very helpful and had a good sense of humor. I would definitely stay here again for a vacation or if I'm forced to go back to Miami Beach for work again (haha).

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Surfcomber_Nick, Director of Operations at Surfcomber Miami South Beach, a Kimpton Hotel, responded to this review, July 12, 2014
LaFleur1979-

We are fortunate that your work took you to South Beach! Next time we will need you to skip the conference and spend more time at the pool and beach! We won't tell your boss.

-Nick
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Surfcomber Miami South Beach, a Kimpton Hotel

Address: 1717 Collins Ave, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Romantic Hotel in Miami Beach
#5 Business Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#20 Family Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Surfcomber Miami South Beach, a Kimpton Hotel 4*
Official Description (provided by the hotel):
There's no need to daydream. Your stay at the beachfront Surfcomber Hotel in Miami Beach places you in the core of South Beach life. Ocean views, sparkling pool, and swaying palm trees. Direct beach access and easy, warm hospitality. Surfcomber Miami, South Beach, a Kimpton Hotel puts the best of Miami at your doorstep while taking you a world away from all your worries. Play hard, sleep well and indulge in luxury services and amenities at our boutique South Beach hotel. ... more   less 
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Also Known As:
Doubletree Miami Beach
Miami Beach Doubletree
Doubletree Surfcomber

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