I stayed here with friends 4th of July weekend. We had stayed in the Courtyard King rooms. The hotel is a beautiful, quaint little property right in the heart of South Beach, only 2 blocks from Lincoln Rd and sits right next to the SLS. The stay here was nice and relaxing, the staff was very friendly and the service for the most part was great. Of course, just like any other hotel in the world, there are always little hiccups here and there. Upon check in, one of our rooms was ready, thus we went up there and changed for the pool.
I have stayed in some of the most luxurious hotels in the world, but I must say a room is just a room, it doesn't need to be massive to be appreciated. But these rooms, are truly on the small size, averaging 200 sq ft. The room was nicely appointed, the bed was comfortable and the bathroom had an interesting design to it.
Down at the pool, my friend at the hotel arranged for a large double cabana for us, which was great to get out of the sun. The service level at the cabana was lacking though. We had asked for some mixers for our liquor and some ice, but we needed to ask a few times and then some more times. Which ended with one of my friends going to the bar and grabbing the mixers himself. The pool was very relaxing, heated but didn't need to be in the summer in florida, and the atmosphere was great. The dj was spinning some beats, but the music from the SLS pool area trumped the music at the Surfcomber pool by several decibels.
The beach area, seemed to be nicely managed and most of the hotel guests were staying down there during the day. I can understand, why lay by the pool when you have a gorgeous beach with clear blue water and a temp in the 80's! All of the hotels in the area had their beach chairs/loungers set up side by side, the only way to tell the difference was by the umbrella color.
The restaurant on property was nice for breakfast, but that's about it.When asking for restaurant recommendations from the door men, we were given a small place a few blocks away, but it seemed to be outside of the realm of action and people watching that weekend, thus we walked back to Lincoln rd, which is always good.
The overall stay was a nice one, and we had an excellent time. I would most definitely go back there again, but in the future I'd want to stay in the balcony rooms.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
July 16, 2013
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Thank you for your recent stay and sharing your experience with the TripAdvisor Community. It was great to hear you had a nice time overall. We will be sure to dial in and fix those service issues in our cabanas. We look foward to welcoming you back soon!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.