What a great change! I come here every year for a dental seminar and the former Doubletree, now Kimpton Surfcomber hotel is wonderful. With the updated decor, the hotel looks fresh and feels welcoming. (love your glass surfboard table in the lobby and the animal statues.) The location is perfect for walking to the Ocean Drive, Espanola Way, Lincoln Rd, and the beach. I love the running path behind the hotel. The new twist of having a free wine tasting hour every night is a nice treat. The new restaurant, Lantao was very good. If you like Asian flair food, this is a place to go. The pork belly salad was delicious and spicy!
A big thank you to Natalie for taking care of all the needs for the seminar. And also a big thank you for the evening front staff for your friendliness..especially Brian E. for taking pictures, the animals, and fulfilling my colleagues requests for different pillows and chocolate chip cookies. He made sure that we were comfortable and enjoying our stay at the hotel. Hopefully, he will be with the hotel next year! The entire staff was accommodating!
One improvement would be the housekeeping. They did not come to clean our room everyday until 4-5pm. Seems a little late? And they left glasses w lipstick prints. I did leave a small tip and a request for extra glasses and towels--which worked and they complied. But they didn't clean the around the desktops and bathroom floors thoroughly(hair was left everyday beside the toilet). The front elevator didn't work most of the stay. I saw that it was an inconvenience for ppl w strollers or walkers.
Overall, my stay was very pleasant. All the improvements have been positive. I would return, and plan on it next year for the dental seminar!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Report response as inappropriate
Thank you for taking a moment to add a posting of your experience with us.
Thank you also for mentioning a few of our employees by name whom exceeded your expectations.
We will sort out the housekeeping and elevator opportunities, thanks for bring those to my attention.
We look forward to your return next year.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.