I Have been to Miami several times, and I can say this is one of the best Hotels yet. Its beautiful, clean, and family oriented. Away from south beach but not to far to travel there. The rooms are great, and the view from the balcony is out of this world. The main problem I had was the staff. The staff was HORRIBLE, RUDE, DISRESPECTFUL,JUST PLAIN NASTY. I had to speak with the Manager on several different occasions. The management team must have not been addressing the issue, because it kept happening. The valet staff was very friendly, but at times it did take maybe 15mins before they were able to get to your car if you were coming or going. My advice to you would be if you are leaving out to call ahead so they can have your car ready.