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“A great Hotel” 5 of 5 stars
Review of The Betsy - South Beach

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The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
Hotel website
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Hotel amenities
Special Deal
Breakfast with Betsy
Ranked #9 of 205 Hotels in Miami Beach
Certificate of Excellence 2014
Poole, Dorset
Top Contributor
61 reviews 61 reviews
14 hotel reviews
Reviews in 24 cities Reviews in 24 cities
85 helpful votes 85 helpful votes
“A great Hotel”
5 of 5 stars Reviewed May 11, 2010

Just back from 3 weeks in Florida flying back from Miami. We decided to spend 2 days in Miami South Beach before our flight home.
We enjoyed everything about the hotel. The location was very good and it is was in a slightly quieter part of the beach.
The roof garden was a real treat and we ate there as well.
Breakfast was excellent and the room was well appointed and comfortable although not huge. I liked the TV in the mirror in the bathroom.
The staff could not be more attentive and it is definitely a feel good hotel and ideal for our last 2 days in Florida.
We will definitely come back

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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1,610 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
venice, ca
1 review
5 of 5 stars Reviewed May 4, 2010

The service from this hotel is absolutely tops!!! Betzy and Albert treated our entire group like we were treasure. They are professional, personable, communicated with me via email and phone at all times of day and night since we were in all different time zones while making reservations. When our group arrived after traveling from Italy, they took special care to make them comfortable and getting them into their restaurant. I knew they were treating our group of people like we were their own so I didn't have to worry.
Even the billing was a breeze - accurate and quickly executed.
I cannot thank them enough.
Brilliant!!!

  • Stayed April 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sarasota
Contributor
11 reviews 11 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 3, 2010

Stayed 2 nights at the Betsy. Great location right across the street from the beach and a park-like area. Very clean room and well-maintained building, at least visually. Elevator is incredibly small...can't fault the hotel though, just the way it was in these older buildings I guess. Roof-top sitting area is very nice....a great place to take in the view. Service was great, although we had no "do not disturb" sign and a maid promised to bring one in and did not...turns out we really didn't need one, though. Room was larger than expected (king suite) and very suitable for two people. Only real drawback is noise....can't fault the hotel, though, as I would guess it is just a function of the original construction. As a boutique choice the Betsy is outstanding.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jacksonville, FL
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed May 2, 2010

We spent 6 days at The Betsy. From the moment we stepped out of the car on our first day to the morning of the last day... we were treated with nothing but elegant graciousness. We couldn't pass a staff member without being acknowledged. No request was left unanswered. Roy the Manager, Tamita our hostess, James - who first greeted us and brought us to our room had friendliness that was professional and polished.
When we first saw our room, we thought we would be more comfortable in the large suite - James stepped out of the room so we could discuss it and was more than happy to arrange it . The room was so beautiful and tranquil. The bathroom was exquisite in
in it's simplicity with the t.v. in the mirror providing a sense of over-the-top pampering!
The bed was heaven - the linens were of the finest quality. This sounds humorous... but there isn't a place in this hotel that doesn't smell wonderful.... the linens, restrooms, floors all smell wonderful! The only hiccup was that you could hear your neighbors slightly with the adjoining door to the rooms.
What we enjoyed most was sitting down on the front porch - day and balmy night enjoying cold drinks or coffee and people watching - what a beautiful spectacle South Beach is. We were asked frequently if we needed anything - food, drink, lighters for Mike's pipe. I also noticed that there while there was such warmth and friendliness... there was also a discreetness which I appreciated... in 6 days we weren't asked what we did or anything overtly personal. I appreciated this. The concern was our comfort and enjoyment of our stay. I would highly recommend this phenomenal hotel and would love to stay there again.

  • Stayed April 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Portsmouth, New Hampshire
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 23, 2010

We stayed at the Betsy Hotel from Monday 19April2010 through yesterday in Room 232, which is a pool view room on the second floor, king bed. Our experiences with the staff, rooms and amenities parallels many other reviewer's excellent experiences. There was a definite attention to cleanliness, details and the traveler's needs. The staff was very professional, well-trained, friendly and helpful. They were able to check us in early; having arrived at 2:30pm and flying six hours from New Hampshire this was very helpful. The very classy lobby has a magical transformation from bright sunshine and busy during the day, to warm glows and sexy at night. We noticed many added touches throughout the hotel: iced lemon water and fluffy towels next to the pool, they can help print out airline boarding passes, mirror television in the bathroom, wood blinds plus curtains in the bedroom, a multitude of lighting options in our room, etc. The room was very quiet, which was a nice escape from the busy happenings on Ocean Drive.

The one slight & temporary irritation was we had a mystery BLT Restaurant charge on our final check-out bill, which we had not ordered. The desk attendant took care of it promptly with an apology, which we appreciated. I believe I saw another Betsy Hotel reviewer have the same experience.

The only negative event had to do with the beach, and I mention this as reminder caution to other travelers not as a shot towards the Betsy Hotel. No one should ever trust their belongings on the beach, and the one time we did on Wednesday 21April mid-afternoon for 15 minutes together in the water, we had our belongings stolen. The beach was sparsely populated that day, and our chairs were 20-feet in front of Boucher Brothers hut, and no one noticed a stranger(s) walking off with a full Betsy Hotel canvas bag.

  • Stayed April 2010, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Miami, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed April 20, 2010

I don't even know where to start. This was a gift for my husband's 50th birthday and I'm just hoping he'll return the favor!

Our room was beautiful. Magnificent. Enormous. Beautifully appointed, great linens, great views and just five minutes from all of SOBE nightlife.

Staff is impeccable. I would go back tonight. Totally worth the money...and it is, quite a bit of money. :)

  • Stayed December 2009, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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West Chester, Pennsylvania
1 review
5 of 5 stars Reviewed April 20, 2010

I was so impressed with everything about this hotel. The staff were so friendly and helpful. The rooms were beautiful. The rooftop deck was so relaxing. The food in the restaurant was excellent. Everything about this place was top-notch. I would highly recommend it and would definetly go back.

  • Stayed April 2010, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Miami Beach
#4 Spa Hotel in Miami Beach
#6 On the Beach Hotel in Miami Beach
#7 Luxury Hotel in Miami Beach
#7 Family Hotel in Miami Beach
#10 Business Hotel in Miami Beach
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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