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“1000 times wow!” 5 of 5 stars
Review of The Betsy - South Beach

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The Betsy - South Beach
4.5 of 5 Hotel   |   1440 Ocean Drive, Miami Beach, FL 33139 (City Center)   |  
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Ranked #11 of 207 Hotels in Miami Beach
Certificate of Excellence
London, UK
Level Contributor
52 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“1000 times wow!”
5 of 5 stars Reviewed August 1, 2014

I did my research for my 2 night stay in Miami before I went on to my proper holiday in NOLA and the Betsy ticked all the boxes.

I was looking for a hotel that would allow me to unwind but be close to the Miami madness if I wanted it; quirky with very attentive staff. The Betsy provided all of this. The room had gorgeous wooden floors; plantation shutters and overlooked the pool. Beautiful bed with very comfortable pillows and plenty of storage room.

One of my favourite features was the book shelf with books that had either been strategically placed or left by previous occupants. Either way - it matched the room perfectly. The bathroom consisted of a a very large walk-in shower and a built in TV in the mirror - a bath would have been nice but the rain shower and layout matched the room.

I ate at the restaurant and it was OK - I know it has won awards or been voted the best somewhere but to me - it was OK. The staff's attentiveness (and cocktails) probably grabbed my attention more!

I would stay there again in a heartbeat - location is great; customer service great and the hotel itself is also great.

I couldn't fault it.

Room Tip: Choose a room facing the pool
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  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Deneshae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
TheBetsyHotel, General Manager at The Betsy - South Beach, responded to this review, August 20, 2014
Dear Deneshae,

Wow back to you! Thanks for your visit, and for writing about being unable to fault us on service, style, and our dedication to a unique South Beach experience (in a perfect location doesn’t hurt either). Anytime you are coming to Miami Beach - we are here to hopefully exceed your previous experience and garner more love from our Guests!
Best regards,

Jeff Lehman
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,871 reviews from our community

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Miami
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 30, 2014

Perfect location for a weekend getaway. Not only is this hotel right across from the ocean but its close to nearby restaurants and nightlife. From the moment me and my husband walked into the hotel we were impressed. From checking in to having drinks on the roof everything was perfect. The staff was very attentive, fun and seemed very genuine in making sure our stay was enjoyable, from the girl at the front desk (sorry I don't remember her name)to the bartender on the roof (i think his name was Johnson not sure if that his first or last name). I will definitely return.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank NaturallyBlue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed July 30, 2014

Nice hotel, let down by pool area and breakfast.
The pool area was dingy and uninviting and the breakfast included in the room rate was poor and delivered by staff that generally didn't engage with the customers.
The BLT restaurant was over-priced and to be honest we've had better steaks from Costco.
The roof terrace was great and the two staff we encountered there were awesome as were the bell staff.
My wife was charged over $12 for two regular coffees to go one morning - apparently inclusive breakfast doesn't include coffee to take back to the room. We were promised a refund but it didn't happen. She went to Starbucks over the road after that (and saved a fortune).
4 nights in a pool view room and just over $3300 did not represent good value - we can stay at The Savoy in London and include a meal in the Grill for a little less in August!

Room Tip: The shower flooded the bathroom every time it was used!
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service

Review collected in partnership with this hotel

Helpful?
Thank Moz01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
91 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed July 29, 2014

The Betsy is small enough for most of the staff to know you by name. The location is at the centre of the Art Deco strip without the hustle & bustle. It's also a stone throw from the chic larger hotels like National, Delano, SLS and W.

Service is tip top & enjoy their toiletries which has a "rum" and peppermint flavor.

Room Tip: The room is in a stately white which gives a clean feel. We had the room 220 which was overlooking...
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  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with this hotel

Helpful?
Thank Chinagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zagreb County, Croatia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

Perfect position, excellent food in BLT,
frendly staff. I like these little things in the bathroom like pepermint shampoo, body losion and others... Nice small pool with comfortable chairs.
Beautifull roof terace.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service

Review collected in partnership with this hotel

Helpful?
Thank Damjana950
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
St. John's, Antigua
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 27, 2014

We stayed at the Betsy Hotel during July on a stopover to Saint Lucia. From the minute we arrived we were impressed. The staff were so attentive and professional. (Alan in particular) The room was absolutely beautiful and the bed was the most comfortable bed we have ever slept in. (Truly!) Being airline staff we have slept in so many different hotel rooms.
The linen at the Betsy was divine and the air conditioning was so very quiet. The professional staff were very accommodating with promptly organising a taxi for our departure and coming up to collect our luggage. We were impressed with the beautiful 'zen' garden on the roof top, the gorgeous pool setting and the hotel and location in general. All excellent!
What we were MOST impressed with was the level of service we received after departing from the hotel. I unfortunately left my bathing suit in the closest on the room and I emailed the Betsy to see if they could locate it and then be able to possibly send it to me (at my own expense). They so promptly dealt with the matter, and forwarded my bathing suit straight to me (at THEIR expense!) I thought (being a hotel) that the answer would be no..... and was SO overwhelmingly impressed with this level of service!
We will for sure be returning to the Betsy and will pass on this fabulous hotel to our friends and colleagues.
Many, many thanks to you all and in particular Josh (Reservations supervisor) and the security team for finding my bathing suit and being so kind to post it.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank AJK51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Level Contributor
815 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 468 helpful votes
3 of 5 stars Reviewed July 27, 2014

This was our first try at this hotel, going off the reviews and comparing this to many other hotels we have stayed in in south beach the hotel to us fell flat.
We like to use the pool verses going to the beach, but we didn't even bother going to the pool as from our view in our room it was in type of a courtyard setting in the middle of the hotel, was very small and didn't seem to get much sun. How ever having said that for people who love the beach this would be an excellent location.
Also our room was on the small side and on the first floor ,it was noisy from the restaurant and other hotel goers..Bottom Line :Ok but very overrated....

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Service
Helpful?
Thank Bornabrit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Betsy - South Beach

Address: 1440 Ocean Drive, Miami Beach, FL 33139
Phone Number:
Location: United States > Florida > Miami Beach > City Center
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Miami Beach
#5 Romantic Hotel in Miami Beach
#7 Business Hotel in Miami Beach
#7 On the Beach Hotel in Miami Beach
#9 Luxury Hotel in Miami Beach
#12 Family Hotel in Miami Beach
Price Range (Based on Average Rates):
Hotel Class:4.5 star — The Betsy - South Beach 4.5*
Number of rooms: 61
Official Description (provided by the hotel):
The Betsy is an elegant, historic landmark hotel located in the heart of South Beach. Relaxed tropical interiors and an intimate courtyard pool create an aura that is passionately low-key. Sharing The Betsy's lobby is BLT Steak, an iconic modern American steakhouse featuring a full Sushi & Raw Bar. Betsy's rooftop Deck is expansive with sweeping views of the Atlantic, offering a Wellness Garden with a full range of spa treatments and complimentary sunrise yoga. The 61 room property cocoons its guests in timeless luxury, while offering an incredible view of the beach, exquisite amenities, and a unique presence for art and culture that invites travelers to relax, refresh and renew. ... more   less 
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Also Known As:
Betsy Hotel Miami Beach

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