I just spent 2 nights at The Betsy Hotel and can't say enough good things about it. The staff was incredibly welcoming, helpful, and knowledgeable! I could feel the focus (at all levels) on a high level of personal service and attention. The room was wonderful with a great bathroom. Since it's a boutique hotel, it felt more like being in a luxurious home. It's in an ideal location (especially if you want to walk around South Beach and not have to drive). The more I learned about the Hotel, the more I liked it! Throughout the year, writers come to the Hotel and offer salons for the guests. Overall, I highly recommend The Betsy!